Skincare Specialist & Customer Experience Pro

CLEF Skincare; Johor Bahru; On-site; MYR 32,000 - 46,000; Full time

Benefits offered by this job

Commission incentives

Career growth

Job summary

CLEF Skincare in Malaysia is seeking a personable Beauty Advisor to represent the brand by delivering outstanding customer service, offering knowledgeable product guidance, and creating enjoyable shopping experiences.

You will assist customers in selecting suitable skincare products, conduct product demonstrations, and support daily store operations while contributing to sales achievements and brand standards.

Qualifications

• Minimum SPM or equivalent; a Diploma in Beauty, Retail, or related fields is a plus.
• 1-2 years of retail or beauty experience preferred (fresh graduates are encouraged to apply).
• Genuine interest in skincare, beauty, and customer service.
• Strong communication and people skills.
• Positive, proactive, and collaborative attitude.
• Willingness to work retail shifts, including weekends and public holidays.
• Attractive commission and incentive structure based on individual performance.
• Supportive work environment with opportunities for career growth.

Responsibilities

• Welcome, interact with, and assist customers in selecting Clef products that meet their skincare needs.
• Provide tailored skincare advice and conduct product demonstrations.
• Develop strong knowledge of Clef's products, ingredients, and brand background.
• Meet individual and store sales goals using effective selling techniques.
• Keep the store well-stocked, clean, and visually aligned with brand standards.
• Manage cash handling and point-of-sale transactions accurately.
• Build lasting customer relationships to encourage repeat purchases and loyalty.
• Assist in promotional activities, product launches, and in-store events.
• Share customer feedback and insights on product performance and store operations with management.
• Consistently uphold Clef's brand image and maintain professional conduct.

Skills

Strong communication

People skills

Customer service

Shift flexibility

Education

Diploma in Beauty/Retail (advantage)

SPM or equivalent

Job description

CLEF Skincare in Malaysia is seeking a personable Beauty Advisor to represent the brand by delivering outstanding customer service, offering knowledgeable product guidance, and creating enjoyable shopping experiences.

You will assist customers in selecting suitable skincare products, conduct product demonstrations, and support daily store operations while contributing to sales achievements and brand standards.