Site Reliability Engineer

Experian Marketing Services (Malaysia) Sdn Bhd; Cyberjaya; Hybrid; MYR 180,000 - 300,000; Full time

Benefits offered by this job

Hybrid work model

Discretionary bonus

Great compensation package

Equal opportunities employer

Job summary

Experian Marketing Services (Malaysia) Sdn Bhd is seeking an experienced Site Reliability Engineer to build reliable, scalable, and high-performing products. You will drive automation, monitoring, and cost efficiency, and work in a product-led organization.

The role requires strong AWS experience, especially ECS and EKS, IaC with Terraform and Jenkins, and a proactive approach to incident prevention. You will collaborate with software engineers, data teams, and product managers to ensure smooth

Qualifications

• 5+ years of experience in Site Reliability Engineering, DevOps, Cloud Engineering, or a related role.
• Proven experience managing AWS workloads, particularly ECS and EKS clusters.
• Strong understanding of high availability, disaster recovery, platform and performance monitoring.
• Hands-on experience with DevOps and Infrastructure-as-Code tools, including Terraform and Jenkins.
• 3+ years of experience using data and monitoring insights to improve AWS performance, reliability, and cost efficiency.

Responsibilities

• Delivery of high-quality infrastructure as code solutions and CI/CD pipelines.
• Implementation of monitoring solutions for client-facing products and internal data pipelines, including intelligent alarming for quicker incident detection and resolution.
• Track and manage infrastructure & application vulnerabilities.
• Work closely with software engineers, data engineers, data scientists and product managers to ensure smooth deployment and operation of systems.
• Troubleshoot issues across production and non-production environments, conduct root cause analysis, and implement preventive solutions to strengthen platform reliability.
• Identify resource inefficiencies, optimize platform performance and costs, and progress, risks, and recommendations to stakeholders.
• Development of and adherence to policies and procedures to ensure all work is executed to a high standard.
• You will be reporting to Software Engineering Manager.

Skills

Site Reliability Engineering

DevOps

Cloud engineering

AWS

Infrastructure as Code

Monitoring/Observability

CI/CD

Team collaboration

Tools

Terraform

Jenkins

Job description

Experian Marketing Services (Malaysia) Sdn Bhd 4.0 View all jobs

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.

Job Description

Role Summary

Our Product Development team is looking for a Site Reliability Engineer to help build reliable, scalable, and high-performing products. As we transform into a product-led organization, you will play a key role in improving system reliability, operational efficiency, and cost effectiveness through automation, monitoring, and data-driven insights.

You will collaborate with technical experts, contribute to our future technology strategy, and help deliver greater value to our clients. The ideal candidate is a engineer with strong experience designing and implementing solutions on AWS, together with a passion for continuous improvement, and operational excellence.

What You'll Be Doin

• Delivery of high-quality infrastructure as code solutions and CI/CD pipelines
• Implementation of monitoring solutions for client-facing products and internal data pipelines, including intelligent alarming for quicker incident detection and resolution
• Track and manage infrastructure & application vulnerabilities
• You will be working closely with software engineers, data engineers, data scientists and product managers to ensure smooth deployment and operation of systems
• Troubleshoot issues across production and non-production environments, conduct root cause analysis, and implement preventive solutions to strengthen platform reliability.
• You will be identifying the resource inefficiencies, optimize platform performance and costs, and progress, risks, and recommendations to stakeholders.
• Development of and adherence to policies and procedures to ensure all work is executed to a high standard
• You will be reporting to Software Engineering Manager

Qualifications

• 5 years+ of experience in Site Reliability Engineering, DevOps, Cloud Engineering, or a related role.
• Proven experience managing AWS workloads, particularly ECS and EKS clusters.
• Strong understanding of high availability, disaster recovery, platform and performance monitoring.
• Hands-on experience with DevOps and Infrastructure-as-Code tools, including Terraform and Jenkins.
• 3+ years of experience using data and monitoring insights to improve AWS performance, reliability, and cost efficiency.
• Complex technical matters conveyed clearly and drive alignment across technical and product teams.
• Strong mindset with the initiative to innovate, automate processes, and continuously improve platform performance.

Additional Information

Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affi…

• Great compensation package and discretionary bonus plan
• Work Arrangement: Hybrid. You will combine in-office and remote work, with regular attendance required at the office.
• Experian is an equal opportunities employer
• #LI-Hybrid

What can I earn as a Site Reliability Engineer