Site Reliability Engineer

HCL Singapore Pte Ltd; Cyberjaya; On-site; MYR 200,000 - 250,000; Full time

Job summary

A technology company in Cyberjaya, Malaysia, seeks a Senior System Engineer to manage VMware environments and integrate DevOps practices. The ideal candidate will have substantial experience in cloud administration, a strong customer support background, and expertise in Linux and networking fundamentals. Responsibilities include providing technical support, ensuring system reliability, and documenting best practices.

Qualifications

• Experience as a Senior System Engineer or Cloud Administrator in enterprise environments.
• Strong background in customer-facing support roles focused on reliability and service excellence.
• Hands-on experience with VMware products like vCenter, vSphere, NSX, and vSAN.
• Solid understanding of Linux system administration and networking fundamentals.
• Familiarity with DevOps methodologies and tools including CI/CD pipelines.

Responsibilities

• Administer and support VMware environments including VCF, VCD, NSX, ESXi, vCenter, vSAN.
• Design, implement, and maintain automation scripts to improve system reliability.
• Provide expert-level technical support for infrastructure-related issues.
• Collaborate with teams to integrate CI/CD pipelines and DevOps practices.
• Ensure system security, compliance, and performance through monitoring.
• Document procedures and configurations for internal knowledge sharing.

Job description

Responsibilities

• Administer and support VMware environments including VCF, VCD, NSX, ESXi, vCenter, vSAN, vRA/vRO, and Tanzu.
• Design, implement, and maintain automation scripts and tools to improve system reliability and operational efficiency.
• Provide expert-level technical support and troubleshooting for infrastructure-related issues.
• Collaborate with development and operations teams to integrate CI/CD pipelines and DevOps practices.
• Ensure system security, compliance, and performance through proactive monitoring and maintenance.
• Document procedures, configurations, and best practices for internal knowledge sharing.

Qualifications

• Proven experience as a Senior System Engineer or Cloud Administrator in enterprise environments.
• Strong background in customer-facing support roles with a focus on reliability and service excellence.
• Hands‑on experience managing multiple VMware products such as vCenter, vSphere, NSX, and vSAN.
• Solid understanding of Linux system administration and networking fundamentals.
• Familiarity with DevOps methodologies and tools including CI/CD pipelines and infrastructure as code.

Tools & Systems

• Automation & Configuration Management:
  • Ansible
• Networking & Security:
  • Firewalls, VPNs, VLANs, IDS/IPS

Work set-up

Onsite

Application Questions

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Site Reliability Engineer?