Singapore IT Support Engineer — Service & Incident Champion

NCS Group; Kuala Lumpur; Hybrid; MYR 126,000 - 190,000; Full time

Job summary

A leading technology services firm is looking for IT Support Engineers to provide end-user support and ensure smooth functioning of client platforms. Responsibilities include troubleshooting, service request management, and system maintenance. Ideal candidates should have at least a diploma in IT/Electronic Engineering and preferably 1+ years of relevant experience. Hands-on network knowledge is a plus. The role is based in Singapore, presenting a unique opportunity for candidates willing to work in this dynamic environment.

Qualifications

• Minimum Diploma Certification in Computer/Information Technology/Electronic Engineering.
• 1+ years experience in Technology Administration preferred.
• Hands-on network knowledge is an advantage.
• Computer literacy in MS Office is required.
• Must be independent, resourceful, and result-oriented.

Responsibilities

• Perform End User Support and troubleshoot client platform problems.
• Respond to incidents and provide resolutions.
• Monitor service levels and maintain system configuration.
• Involve in client platform implementation.
• Manage assets and update records.

Skills

Client Management

Troubleshooting

Network Knowledge

MS Office

Independent and Resourceful

Education

Diploma in Computer/IT/Electronic Engineering

Job description

A leading technology services firm is looking for IT Support Engineers to provide end-user support and ensure smooth functioning of client platforms. Responsibilities include troubleshooting, service request management, and system maintenance. Ideal candidates should have at least a diploma in IT/Electronic Engineering and preferably 1+ years of relevant experience. Hands-on network knowledge is a plus. The role is based in Singapore, presenting a unique opportunity for candidates willing to work in this dynamic environment.