Shift Technician

DayOne Data Centers Malaysia I Sdn. Bhd.; Malaysia; On-site; MYR 33,000 - 61,000; Full time

Job summary

DayOne Data Centers Malaysia I Sdn. Bhd. invites a skilled Shift Technician to monitor and maintain critical infrastructure across cooling, power distribution, UPS, generators, and alarms.

You will perform preventive maintenance, troubleshoot, and assist in new system implementations. You will use BMS tools to monitor performance, log incidents, and coordinate with vendors. The role requires leadership, clear communication, and the ability to thrive in a fast-paced 24/7 environment, while

Qualifications

• Bachelor's degree in Engineering, IT or related field; minimum 2 years in data centre operations.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Technical proficiency in data centre systems and operations.
• Ability to work in a fast-paced, 24/7 operational environment.
• Knowledge of safety protocols and compliance standards.

Responsibilities

• Operations and Maintenance: Monitor and maintain critical infrastructure systems, including Cooling, power distribution, UPS, generators, and fire suppression systems. Conduct regular inspections and preventive maintenance on all equipment.
• System Monitoring: Utilize Building Management Systems (BMS) and other monitoring tools to oversee facility operations. Record and analyse data from monitoring systems to ensure optimal performance and identify potential issues.
• Incident Management: Manage and escalate incidents according to established protocols. Coordinate with vendors and service providers for troubleshooting and repairs. Document all incidents, maintenance activities, and repairs in the maintenance management system.
• Health and Safety: Adhere to all safety protocols and procedures, ensuring a safe working environment. Participate in safety drills and training sessions. Report any safety hazards or incidents to the Shift Supervisor.
• Team Collaboration: Work closely with other shift technicians and support staff to ensure seamless shift transitions. Provide support and assistance to other team members as needed. Participate in team meetings and contribute to continuous improvement initiatives.

Skills

Leadership

Team management

Communication

Problem solving

Safety compliance

Data centre operations knowledge

Education

Bachelor's degree in Engineering, IT or related field

Tools

BMS software

Job description

Shift Technician

• Operations and Maintenance: Monitor and maintain critical infrastructure systems, including Cooling, power distribution, UPS, generators, and fire suppression systems. Conduct regular inspections and preventive maintenance on all equipment. Respond promptly to alarms and incidents, performing troubleshooting and repairs as needed. Assist in the implementation of new systems and equipment.
• System Monitoring: Utilize Building Management Systems (BMS) and other monitoring tools to oversee facility operations. Record and analyse data from monitoring systems to ensure optimal performance and identify potential issues.
• Incident Management: Manage and escalate incidents according to established protocols. Coordinate with vendors and service providers for troubleshooting and repairs. Document all incidents, maintenance activities, and repairs in the maintenance management system.
• Health and Safety: Adhere to all safety protocols and procedures, ensuring a safe working environment. Participate in safety drills and training sessions. Report any safety hazards or incidents to the Shift Supervisor.
• Team Collaboration: Work closely with other shift technicians and support staff to ensure seamless shift transitions. Provide support and assistance to other team members as needed. Participate in team meetings and contribute to continuous improvement initiatives.

Qualifications

• Bachelor's degree in Engineering, Information Technology, or related field]- Minimum [2] years of experience in data centre operations or a similar role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Technical proficiency in data centre systems and operations.
• Ability to work in a fast-paced, 24/7 operational environment.
• Strong problem-solving and decision-making abilities.
• Knowledge of safety protocols and compliance standards.
• DayOne is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

DayOne is a data center pioneer that develops and operates next-gen digital infrastructure for industry leaders who demand reliable, cost-effective and quickly scalable solutions. Our cutting-edge facilities empower hyperscalers and large enterprises to achieve rapid deployment and enhance connectivity, driving transformative engagement and innovation as we shape the future of industries. DayOne's data centers are located across key markets, including Singapore, Johor (Malaysia), Batam (Indonesia), Greater Bangkok, Hong Kong SAR, Tokyo, and beyond. Headquartered in Singapore, DayOne’s leadership team draws on over two decades of industry experience and a track record of building Asia's largest data center business. With DayOne, they have created the SIJORI (Singapore, Johor, and Riau Islands) market as a global data center hub. As demand for strategically located and customized data centers rises, DayOne's entrepreneurial spirit, customer-first strategy, deep local partnerships, and agile executional capabilities uniquely position us to power the growth ambitions of leading hyperscalers and large enterprises around the world.

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