Shift IT Analyst (Prai)

Coherent Corp.; Ipoh; On-site; MYR 30,000 - 60,000; Full time

Job summary

A global technology leader in Ipoh, Malaysia is seeking a qualified IT Support Specialist to provide software and hardware support at the plant. The ideal candidate should have a diploma in Computer Studies and at least 2 years of experience in an electronic manufacturing environment. Familiarity with Microsoft Office, Dell/Lenovo troubleshooting, and printer maintenance is required. This position requires strong interpersonal skills and a commitment to company values.

Qualifications

• At least 2 years of relevant work experience for computer hardware and software support.
• Work experience in an electronic manufacturing environment.

Responsibilities

• Provide software and hardware support in the plant.
• Assist engineers in maintaining system uptime.
• Support end users with IT systems like Oracle and Okta.
• Provide MES shop floor support.

Skills

Familiar with Microsoft MS Office and OS cloning / SCCM deployment

Familiar with Dell/Lenovo computers and laptop troubleshooting

Experience with Zebra/Intermec Barcode printer and HP LaserJet printer maintenance

Strong interpersonal skills

Education

Diploma in Computer Studies or related field

Job description

Job Description

Provide software and hardware support in the plant, assist engineers in maintaining system uptime, support end users with IT systems (Oracle, Okta, Email, CrowdStrike, etc.), and provide MES shop floor support.

Primary Duties & Responsibilities

• Responsible for software and hardware support in the plant.
• Assist engineers in maintaining system uptime and prompt resolution and escalation of problems and issues.
• Provide support to end users in maintaining IT developed system and corporate systems (Oracle, Okta, Email, CrowdStrike, etc.).
• Provide MES shop floor system support.

Education & Experience

• A Diploma in Computer Studies or a computer support related field or its equivalents with at least 2 years of relevant work experience for computer hardware and software support, telecommunications, email, etc.
• Work experience in an electronic manufacturing environment.

Skills

• Familiar with Microsoft MS Office and OS cloning / SCCM deployment.
• Familiar with Dell/Lenovo computers and laptop troubleshooting.
• Experience with Zebra/Intermec Barcode printer and HP LaserJet printer maintenance.
• Possess strong interpersonal skills and enjoy the process of problem-solving.

Working Conditions

• This role is 100% onsite.
• Rotating shift support (12‑hour).

Culture Commitment

Ensure adherence to company’s values (ICARE) in all aspects of your position:

• I – Integrity: Create an environment of trust.
• C – Collaboration: Innovate through the sharing of ideas.
• A – Accountability: Own the process and the outcome.
• R – Respect: Recognize the value in everyone.
• E – Enthusiasm: Find a sense of purpose in work.

About Coherent

Coherent is a global leader in lasers, engineered materials, and networking components. It is a vertically integrated manufacturing company that develops innovative products for diversified applications in the industrial, optical communications, military, life sciences, semiconductor equipment, and consumer markets.

Equal Opportunity Employer

Coherent Corp. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.