SharePoint & IT Ops Engineer (Hybrid)

NTT DATA; Cyberjaya; On-site; MYR 60,000 - 80,000; Full time

Job summary

A global technology service provider seeks a SharePoint Support Engineer in Cyberjaya, Malaysia. The successful candidate will provide BAU support for systems like SharePoint and ensure operational efficiency. You will manage application support and troubleshoot, while also performing impact analysis on enhancements. This role requires collaboration with various teams to ensure timely updates and system availability, contributing to the success of Consumer Banking Services.

Qualifications

• Ability to provide operational support ensuring system availability.
• Required to support various jurisdictions including SG and MY.
• Experience with user support and knowledge of SharePoint.

Responsibilities

• Provide BAU support for Consumer Banking Services systems.
• Ensure SLI of system availability for online and batch deliverables.
• Conduct impact analysis for enhancements affecting supported systems.

Skills

BAU support

SharePoint administration

Operational support

Troubleshooting

Impact analysis

User support

Tools

SharePoint

EA Tools

OCR systems

Job description

A global technology service provider seeks a SharePoint Support Engineer in Cyberjaya, Malaysia. The successful candidate will provide BAU support for systems like SharePoint and ensure operational efficiency. You will manage application support and troubleshoot, while also performing impact analysis on enhancements. This role requires collaboration with various teams to ensure timely updates and system availability, contributing to the success of Consumer Banking Services.