Shared Service - HR Japanese

Randstad Malaysia; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading HR services provider is seeking an HR professional fluent in Japanese (N3 or above) to deliver exceptional customer service. Responsibilities include managing inquiries, collaborating with global teams, and recommending process improvements. The ideal candidate will have at least 2 years of HR experience and a Bachelor degree. This role is on-site in Kuala Lumpur.

Qualifications

• 2 years in HR functions with Japanese proficiency of N3 and above.

Responsibilities

• Deliver exceptional customer service with empathy, accuracy, and professionalism.
• Handle high volumes of inquiries and resolve issues promptly.
• Anticipate customer needs and collaborate with global HR teams.
• Gather feedback, identify service gaps, and recommend process improvements.

Education

Bachelor Degree

Job description

Randstad is proud to announce our collaboration in the FSSC transformation program. We are currently looking for HR, Japanese Speaker. Job Description

• Deliver exceptional customer service with empathy, accuracy, and professionalism across all communication channels.
• Handle high volumes of inquiries, resolve issues promptly, and ensure data confidentiality and compliance.
• Anticipate customer needs, provide effective solutions, and collaborate with global HR teams.
• Use sound judgment and problem-solving skills to drive positive customer outcomes.
• Gather feedback, identify service gaps, and recommend process improvements for continuous enhancement

It’ll Be Good If You Are

• 2 years in HR functions with Japanese proficiency of N3 and above.
• prefer on site working mode.

skills

no additional skills required

qualifications

no additional qualifications required

education

Bachelor Degree