Settlement Specialist | Night Shift & Xero Expertise

BID Operations Sdn. Bhd.; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading operations firm in Kuala Lumpur is seeking a proactive Settlement Officer. This role is vital for executing daily settlement activities, reconciling accounts, and maintaining financial records using Xero. The ideal candidate should excel in attention to detail, communication, and teamwork, with proficiency in English and Mandarin. Responsibilities include processing payments, responding to customers, and engaging with third-party providers. This is a great opportunity for career growth within the firm.

Benefits

Opportunities for career growth

Qualifications

• Well organized with high accuracy levels and attention to detail.
• Skilled with MS Office, particularly Excel.
• High proficiency in both English and Mandarin.

Responsibilities

• Support processing of withdrawal payments with third-party providers.
• Respond to customer cases promptly and professionally.
• Foster positive relationships with external service providers.

Skills

Attention to detail

MS Office (especially Excel)

Proficiency in English

Proficiency in Mandarin

Excellent communication skills

Organizational skills

Tools

Xero

MT4/MT5 Trading system

Job description

A leading operations firm in Kuala Lumpur is seeking a proactive Settlement Officer. This role is vital for executing daily settlement activities, reconciling accounts, and maintaining financial records using Xero. The ideal candidate should excel in attention to detail, communication, and teamwork, with proficiency in English and Mandarin. Responsibilities include processing payments, responding to customers, and engaging with third-party providers. This is a great opportunity for career growth within the firm.