Services Engineer (Power) - Data Center Systems

upscale; Kampung Baru Balakong; On-site; MYR 60,000 - 90,000; Full time

Job summary

upscale is seeking a Services Engineer (Power) to manage on-site installation, commissioning, preventive maintenance, and troubleshooting of data center power systems, including UPS, PDUs, and Busway installations.

You will ensure reliability and performance of deployed power solutions, support field service calls, and coordinate with teams for parts and upgrades across customer sites.

Qualifications

• Diploma or Bachelor's degree in Electrical or Power Engineering.
• 3+ years hands-on experience in installation and maintenance of UPS, PDUs, or electrical distribution systems.
• Familiarity with major UPS brands is a strong advantage.
• Ability to read and interpret electrical drawings and schematics.
• Strong understanding of safety and compliance standards (IEC, local electrical codes).
• Willingness to travel and perform fieldwork at customer locations.
• Good problem-solving skills and a customer-service mindset.

Responsibilities

• Install, test, and commission UPS, PDU, Busway, and electrical systems at customer sites.
• Perform preventive maintenance and troubleshoot faults to ensure uptime and performance.
• Support service calls and emergency interventions for power system issues or alarms.
• Assist project teams to ensure electrical work aligns with design and compliance standards.
• Maintain service records and customer feedback.
• Provide training and handover support to customers after installation.
• Coordinate with vendors and internal teams for parts, upgrades, and support.

Skills

Customer service mindset

Problem solving

Willingness to travel

Education

Electrical or Power Engineering degree

Job description

Job Summary:

The Services Engineer (Power) will be responsible for on-site installation, commissioning, preventive maintenance, and troubleshooting of data center power systems, particularly UPS, PDU, and Busway installations. The role ensures operational reliability and performance of deployed power solutions.

Key Responsibilities:

• Install, test, and commission UPS systems, PDUs, Busway, and associated electrical systems at customer sites.
• Conduct preventive maintenance and troubleshoot system faults to ensure uptime and performance.
• Support service calls and emergency interventions for power system failures or alarms.
• Assist project teams during implementation, ensuring all electrical work aligns with design and compliance standards.
• Maintain detailed service records, reports, and customer feedback.
• Provide training and handover support to customers post-installation.
• Coordinate with vendors and internal teams for spare parts, upgrades, and technical support.

Requirements:

• Diploma or Bachelors Degree in Electrical or Power Engineering.
• 3+ years hands-on experience in installation and maintenance of UPS systems, PDUs, or electrical distribution systems.
• Familiarity with major UPS brands is a strong advantage.
• Ability to read and interpret electrical drawings and schematics.
• Strong understanding of safety and compliance standards (e.g., IEC, local electrical codes).
• Willingness to travel and perform fieldwork at customer locations.
• Good problem-solving skills and a customer-service mindset.