ServiceNow CMDB Engineer — Hybrid/Flexible Hours

SCHOTT; Cyberjaya; Hybrid; MYR 80,000 - 120,000; Full time

Job summary

A leading technology company located in Cyberjaya, Malaysia, seeks an experienced professional for CMDB administration and ITSM process management. The role involves developing configuration strategies, maintaining databases, and conducting training sessions on best practices in IT service management. The ideal candidate should possess a Bachelor's degree in Computer Science, have at least 4 years of relevant experience, and be well-versed in ServiceNow. Alongside competitive benefits, this position promotes a dynamic corporate culture emphasizing equity and personal development.

Benefits

Further training and education

Holistic corporate health management

Medical, Dental and Vision coverage

Team Events

Paid vacation days, holidays and sick time

Qualifications

• At least 4 years of experience in CMDB administration.
• Strong understanding of ITIL frameworks.
• Proficiency in English.

Responsibilities

• Develop and implement configuration management strategies.
• Maintain the Configuration Management Database (CMDB).
• Conduct training sessions on ITSM processes.

Skills

Configuration Management

IT Service Management

Data Analysis

Problem-solving

Communication

Interpersonal Skills

Education

Bachelor’s degree in Computer Science or related discipline

Tools

ServiceNow

Microsoft SQL

Job description

A leading technology company located in Cyberjaya, Malaysia, seeks an experienced professional for CMDB administration and ITSM process management. The role involves developing configuration strategies, maintaining databases, and conducting training sessions on best practices in IT service management. The ideal candidate should possess a Bachelor's degree in Computer Science, have at least 4 years of relevant experience, and be well-versed in ServiceNow. Alongside competitive benefits, this position promotes a dynamic corporate culture emphasizing equity and personal development.