ServiceNow Analyst - Hybrid IT Delivery & Automation

Deloitte PLT; Kuala Lumpur; Hybrid; MYR 60,000 - 80,000; Full time

Job summary

A leading consulting firm is seeking a ServiceNow Analyst to join its Kuala Lumpur team. The role involves delivering technical solutions, leading platform configuration, and ensuring quality governance in ServiceNow projects. Candidates should possess a Bachelor's degree in Software Engineering or Information Technology, along with 1-2 years of ServiceNow development experience, strong communication skills, and a commitment to teamwork. Successful candidates will benefit from a dynamic work environment, professional development opportunities, and a comprehensive rewards platform.

Benefits

Training and development opportunities

Health and life insurance

Paid time off and holidays

Rewards platform

Qualifications

• 1–2 years of hands-on experience with ServiceNow development and configuration.
• Experience with integrations using REST/SOAP APIs.
• Excellent communication and problem-solving skills.

Responsibilities

• Design, develop, and implement ServiceNow solutions.
• Configure modules, build workflows, and manage integrations.
• Collaborate with stakeholders to gather requirements.
• Follow best practices for coding and documentation.

Skills

ServiceNow development

REST/SOAP API integrations

HTML

CSS

JSON

XML

Communication skills

Problem-solving skills

Teamwork

Education

Bachelor’s degree in Software Engineering or Information Technology

Job description

A leading consulting firm is seeking a ServiceNow Analyst to join its Kuala Lumpur team. The role involves delivering technical solutions, leading platform configuration, and ensuring quality governance in ServiceNow projects. Candidates should possess a Bachelor's degree in Software Engineering or Information Technology, along with 1-2 years of ServiceNow development experience, strong communication skills, and a commitment to teamwork. Successful candidates will benefit from a dynamic work environment, professional development opportunities, and a comprehensive rewards platform.