Service Technician (Based in Johor Bahru)
CardBiz Group of Companies
Johor Bahru
On-site
MYR 24,000 - 36,000
Full time
Job summary
A technology services firm in Johor Bahru is seeking a Technical Support role. Responsibilities include providing technical assistance, conducting POS terminal training, and performing installations at customer sites. The ideal candidate should have a diploma or certificate in IT or Engineering, good interpersonal skills, and own transport. Fresh graduates are encouraged to apply. The position offers various benefits including public holidays, career progression, and overtime opportunities.
Benefits
Public Holiday Entitlement
Career Progression Opportunities
Employee Referral Fees
Event Gathering Party
Refreshment Provided
Annual Adjustment & Yearly Bonus
5 working days per week
Overtime
Mileage Claim
Qualifications
- Must possess own transport.
- Fresh graduates are encouraged to apply.
- A well-disciplined and right attitude employee.
Responsibilities
- Provide technical assistance and support for incoming queries.
- Train clients on various types of POS terminals.
- Perform installation and support at customer sites.
Skills
Good interpersonal skills
Knowledge of POS Terminal
Ability to converse in English and Bahasa Malaysia
Education
SPM, Diploma, or Professional Certificate in IT or Engineering
Job Responsibility
- To provide technical assistance and support for incoming queries.
- To provide hands-on technical support and various type of POS terminal training to clients.
- To load and configure software for POS terminal.
- To perform POS terminal installation and support at customer site.
- Troubleshoot and repair POS terminal if required.
- Responsible to undertake special duties which may be assigned by Superior.
- Able to take shift, work overtime, weekends or public holidays if required.
Job Requirements
- Must possess own transport.
- Must possess at least a SPM, Diploma, or Professional Certificate in IT, Engineering or equivalent.
- Fresh graduates are encouraged to apply.
- A well-disciplined and right attitude employee.
- Good interpersonal skills to work collaboratively with the team.
- Knowledge of POS Terminal is an added advantage.
- POS terminal training will be provided.
- Applicants should be Malaysian citizens or hold relevant residence status.
- Able to converse in English and Bahasa Malaysia.
Job Benefits
- Public Holiday Entitlement (All M'sia Holidays and State Holidays)
- Career Progression Opportunities
- Employee Referral Fees
- Event Gathering Party
- Refreshment Provided
- Annual Adjustment & Yearly Bonus
- 5 working days per week
- Overtime
- Merchant Feedback
- Mileage Claim