Service Sales Specialist

PerkinElmer; Petaling Jaya; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading scientific services company in Petaling Jaya seeks an experienced Service Sales Specialist to support their After Market Sales team. The role involves managing client relationships, achieving sales targets, and providing both pre-sales and after-sales support. Ideal candidates will have 5+ years in laboratory sales, strong communication skills, and a professional qualification in Business Administration.

Qualifications

• At least 5 years of experience in laboratory sales‑service.
• Strong interpersonal and relationship‑building skills.
• Able to multitask and organize daily jobs efficiently.

Responsibilities

• Support the After Market Sales team in selling service consumables.
• Manage business partner relationships and achieve sales targets.
• Provide pre‑sales and after‑sales support services.

Skills

Sales management

Customer relationship management

Negotiation

Communication

Technical presentations

Education

Professional Certificate, Diploma or Degree in Business Administration

Tools

Microsoft Office

SAP

Job description

Service Sales Specialist

Location Petaling Jaya, Selangor, MY

Job ID REQ‑056216

Purpose

Responsible for supporting After Market Sales team in selling service consumables. Support Singapore customers.

Responsibilities

• Responsible for supporting the After Market Sales team in selling service consumables.
• Manage business partner relationships and dealers’ network, channel sales & marketing.
• Achieve sales targets and coordinate service projects.
• Providing pre‑sales technical assistance and product education, and after‑sales support services.
• Negotiating tender and contract terms and conditions to meet both client and company needs.
• Submitting client quotations, follow‑up and administering client accounts.
• Analyzing costs and sales and preparing reports.
• Supporting marketing activities by attending trade shows, conferences and other marketing events.
• Provide technical presentations and demonstrate on product to meet client needs.
• Manage existing customers/dealers and search for new clients who might benefit from company products or services and maximizing client potential.
• Routine sales travel to visit new and existing customers and attend relevant trade shows.
• Any other jobs that might be relevant to this position.

Qualifications

• Professional Certificate, Diploma or Degree in Business Administration or any related discipline.
• At least 5 years of experience in laboratory sales‑service; preferably a candidate with expertise in managing dealers.
• Able to multitask and follow through with customers by organizing well on daily jobs.
• Good interpersonal and relationship‑building skills.
• Good persuasion skills and aptitude for communication.
• Good knowledge in Microsoft Office applications and hands‑on SAP will be an added advantage.
• A team player and able to work independently with minimum supervision.
• Possess own transport able to travel to Singapore.

PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.