Service Operations & Documentation Specialist

Samurai 2K Aerosol Sdn Bhd; Skudai; On-site; MYR 33,000 - 56,000; Part time

Benefits offered by this job

Free parking

Opportunities for promotion

Job summary

Samurai 2K Aerosol Limited is seeking a Development Executive to support the Senior Executive in managing documentation, data collection, and operational execution for Samurai Academy and related activities. You will assist in coordinating training processes, maintain process docs, and compile training records for review.

The role involves preparing CI setup kits, conducting site surveys, and supporting quality audits.

Qualifications

• Diploma or Bachelor's Degree in Business Administration, Management, Marketing, or a related field.
• Fresh graduates are encouraged to apply; prior experience in operations, training coordination, or documentation is an advantage.
• Strong organizational and documentation skills with great attention to detail.
• Proficient in Microsoft Office (Word, Excel, PowerPoint) and comfortable handling reports or data entry.
• Good communication skills in both written and spoken English and Bahasa Malaysia.
• Able to multitask and work efficiently with minimal supervision.
• Good interpersonal skills and a positive team-oriented attitude.

Responsibilities

• Assist in coordinating and monitoring training processes in line with Samurai Academy's standard syllabus.
• Maintain and update process documentation under the guidance of the Senior Executive.
• Compile training records, audit results, and feedback reports for management review.
• Assist in preparing and organizing outlet CI setup kits (tools, signage, uniforms, and related materials).
• Conduct initial site surveys and collect required data (photos, measurements, and safety compliance checks).
• Support quality audits by preparing checklists and summarizing findings for review.
• Gather feedback from sprayers, supervisors, and outlet owners after training or CI setup.
• Report recurring issues or improvement opportunities to the Senior Executive for follow-up actions.

Skills

Organizational skills

Documentation

MS Office

English & Bahasa Malaysia

Travel readiness

Driving license

Education

Diploma or Bachelor's in Business Administration/Management/Marketing

Tools

MS Office

Job description

Samurai 2K Aerosol Limited is seeking a Development Executive to support the Senior Executive in managing documentation, data collection, and operational execution for Samurai Academy and related activities. You will assist in coordinating training processes, maintain process docs, and compile training records for review.

The role involves preparing CI setup kits, conducting site surveys, and supporting quality audits.