Service Leader/ Executive - Learning & Development

Shangri-La Group; George Town; On-site; MYR 40,000 - 60,000; Full time

Job summary

A leading hotel group in Penang seeks a Service Leader/Executive - Learning & Development. In this role, you will maintain training records, oversee course schedules, and facilitate a vibrant learning environment. Ideal candidates should have a diploma or degree in HR Management, be certified in Train the Trainer, and possess strong interpersonal skills. Join us to create a positive change in our team.

Qualifications

• Diploma or Degree with specialization in Human Resource Management or any related discipline preferred.
• Certified in Train the Trainer or relevant courses.
• Fluent in English and the local language.
• Experience in conducting training and audit checks.

Responsibilities

• Maintain accurate records of all training activities.
• Publish a monthly calendar of training courses.
• Ensure requests for training by employees are responded to timely.

Skills

Detail-mindedness

Creativity

Interpersonal skills

People management

Adaptability

Education

Diploma or Degree in Human Resource Management

Certified in Train the Trainer

Job description

Shangri-La Golden Sands, Penang

Shangri-La Golden Sands is a 4-star hotel catering to families with child-friendly facilities. We are in search of energetic, vibrant and multi-skilled individual who are able to meet the ever-changing challenges and contribute towards the success of the hotel. It takes a very special kind of person to work at Shangri-La. Someone with an eye for detail, the skills to perform and a passion to delight.

We are looking for Service Leader/ Executive - Learning & Development to join our team!

As our Service Leader/ Executive - Learning & Development, we rely on you to:

• Maintain accurate and up to date records of all training activities and training records.
• Publish a monthly calendar of training courses and ensure maximum attendance through clear comminication to and liaison with Head of Department on a regular basis.
• Ensure all requests for training by employees are responded to in a timely manner and follow up is conducted where appropriate.
• Ability to create a learning environment and assisting all other HR related activities and programs.

We Are Looking For Someone Who

• Diploma or Degree with specialization in Human Resource Management or any related discipline preferred
• Certified in Train the Trainer or relevant courses
• Communicates and writes with fluency in English(as well as the local language)
• Is detail-minded, creative and has the ability to drive and lead change
• Has good interpersonal skills and people management skills
• Has experience in conducting training and audit checks
• Adaptable and responsive in a fast pace work environment
• Is able to work independently and a team player

If you are the right person, what are you waiting for? Click the apply button now!

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