Service Excellence & Transformation Lead

UNAVAILABLE; Kuala Lumpur; On-site; MYR 100,000 - 120,000; Full time

Job summary

A multinational company in Kuala Lumpur is seeking an experienced Project Manager to lead continuous improvement initiatives and enhance operational efficiency. The ideal candidate has over 5 years of project management experience, preferably with a Lean Six Sigma certification. Responsibilities include coordinating project objectives, promoting a continuous improvement mindset, and ensuring project delivery aligns with KPIs.

Qualifications

• 5+ years project management experience in large enterprise/multi-national companies.
• End-to-end process design experience.
• Good command in both speaking and written English.

Responsibilities

• Coordinate project objectives and validate business cases.
• Promote continuous improvement initiatives within the organization.
• Monitor project delivery against KPIs.

Skills

Project management

Continuous improvement

Data analysis

Lean Six Sigma

Business process design

Education

Bachelor degree in Mathematics, Computer Science, Finance, Business, Engineering or IT

Job description

A multinational company in Kuala Lumpur is seeking an experienced Project Manager to lead continuous improvement initiatives and enhance operational efficiency. The ideal candidate has over 5 years of project management experience, preferably with a Lean Six Sigma certification. Responsibilities include coordinating project objectives, promoting a continuous improvement mindset, and ensuring project delivery aligns with KPIs.