Service Engineer (Hotline)

Mühlbauer Group; Malacca City; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading technology solutions provider is seeking an Electrical and Instrumentation Engineer in Melaka. This role involves remote technical troubleshooting, support for new projects, and quality service arrangements in a semiconductor machinery environment. Candidates should have a relevant engineering degree and must be willing to travel internationally. Join us for a dynamic opportunity in a technical support role.

Qualifications

• Experience in semiconductor machinery servicing is preferred.
• Ability to fulfill customer service support with accuracy and efficiency.
• Adherence to team leaders' instructions is essential.

Responsibilities

• Perform technical remote troubleshooting.
• Arrange services for new projects and maintenance.
• Provide technical hotline support.

Skills

1st Level Technical Remote Troubleshooting

Customer service support

Technical report review

International travel readiness

Education

Diploma or Bachelor's degree in Engineering

Job description

Based In Melaka Key Responsibilities

• 1st Level Technical Remote Troubleshooting
• Support Service arrangement for new Project
• Support Service arrangement for new Maintenance
• Technical related hotline support
• Support Service arrangement to carry out training
• Provide guidance and views in support of opportunities for new work streams
• Review and verification of technical reports
• Other tasks assigned by superior

Requirements

• Diploma or bachelor's degree in electrical/Electronic, Mechanical, Mechatronic in Engineering or equivalent.
• Preferable experienced in semiconductor machinery servicing environment(die sorter, pick & place process, vision inspection, robot handling)
• Fulfill customer service support requirements with accuracy and efficiency.
• Adhere to instructions and guidance provided by team leaders and supervisors.
• Willingness and ability to travel internationally when required

Have we raised your interest?

Then we look forward to receiving your application! If you have any questions about the position or are currently in an employment relationship and would like to clarify in a personal interview whether we offer the right conditions for you before you apply, we will be happy to help. Of course, we guarantee absolute discretion. Simply contact us and we will arrange a telephone appointment to discuss all the details individually.

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