Service Engineer

Electrolux Professional; Shah Alam; On-site; MYR 150,000 - 200,000; Full time

Job summary

A global leader in professional services is seeking a Service Engineer to coordinate and resolve on-site technical issues, perform service and maintenance tasks, and provide technical training to customers and dealers. Applicants should have a Bachelor’s degree in electrical, electronic, or mechanical engineering, with strong communication skills in English and other languages. This full-time position in Shah Alam offers the opportunity to grow in a customer-focused environment and contribute to innovative solutions.

Benefits

Hybrid work possibility

Country-specific benefits

Opportunities for growth

Qualifications

• Ability to convince external parties to accept new practices, approaches, and solutions.
• Experience in similar industry of 1 - 2 years.
• Fresh graduates are encouraged to apply.

Responsibilities

• Coordinate and resolve technical issues on site.
• Perform service, maintenance, diagnosis, and parts installation.
• Maintain records of repairs and service activities.
• Provide technical support for equipment issues.
• Deliver training to customers and dealers.

Skills

Technical issue resolution

Communication in English

Communication in Mandarin

Communication in Bahasa Malaysia

Education

Bachelor’s degree in electrical/electronic/mechanical engineering

Job description

At Electrolux Professional Group we hire to meet needs beyond tomorrow

UNLOCK YOUR POTENTIAL

At Electrolux Professional Group, we believe potential powers progress. We’re not searching for perfection—we’re looking for people with the right mindset. If you're curious, resilient, and ready to grow, you'll find the space to lead, innovate, and together with us Meet the needs beyond tomorrow.

https://www.electroluxprofessionalgroup.com/en/join-us/

SERVICE ENGINEER

Responsibilities

WHAT YOU’LL BE DOING

• Fully responsible to coordinate and resolve technical issues arise on site with customer or dealer.
• Carry out Service, maintenance, diagnosis, parts installation, testing and commissioning of the laundry equipment at customer site or dealer site.
• Documentation - service activities accurately and maintain records of repairs and maintenance
• Provide accurate information to Back end office to complete the commercial offering to customer in timely manner.
• Technical support – Provide technical support and solution for equipment’s issue effectively, online or offline.
• Technical training – Periodically provide operations and technical training to customer and dealer.
• Participate in training programs to enhance skills and knowledge related to our products and services
• Establish and maintain good relationships with clients, act as a trusted advisor
• Traveling to other country to provide support to other colleague/ customer when required.

Qualifications

WHAT’S NEEDED FOR YOU TO THRIVE

• Bachelor’s degree in electrical / electronic / mechanical engineering
• Proficient is resolving technical issues in a fast-paced environment
• Ability to convince external parties to accept new practices, approaches, and solutions
• Experience in similar industry of 1 – 2 years. Fresh graduates are encouraged to apply
• Good spoken and written communication skills in English, Mandarin and Bahasa Malaysia.
  

OUR CULTURE IN 4 WORDS

Be Customer Obsessed. Build Trust. Be Bold. Act Sustainably.

(We’re building it every day — and we’d love your help.)

WHAT’S IN IT FOR YOU

Trust, ownership, and the opportunity to grow

• Be part of a company grounded in customer focus, sustainability leadership, innovation, and social impact. We aim to Meet Needs Beyond Tomorrow

• The possibility to work hybrid and build a flexible worklife balance

• Be part of an industry shift that makes a difference — in how people live, cook, clean, care, and serve

• Plus: country-specific perks and benefits designed to support your well-being.

About Us

Electrolux Professional Group - meeting needs beyond tomorrow

Electrolux Professional Group is the sustainability leader in our industry and one of the leading global providers of food service, beverage, and laundry equipment for professional users. Our innovative products and worldwide service network make our customers’ work-life easier, more profitable – and truly sustainable every day. Our solutions and products are sold in over 110 countries. In 2024, the Electrolux Professional Group had global sales of SEK 12.5bn and approximately 4,300 employees. Electrolux Professional’s B-shares are listed at Nasdaq Stockholm. For more information, visit https://www.electroluxprofessionalgroup.com

Job Info

• Job Identification 1195
• Job Category Service Operations
• Posting Date 11/04/2025, 09:05 AM
• Apply Before 12/31/2025, 09:04 AM
• Job Schedule Full time
• Job Shift Day
• Locations Unit No. 3-2 & 3-3, Level 3, Shah Alam, Selangor, 40150, MY