Service Delivery & Vendor Coordination Specialist

Scicom MSC Berhad; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A technology services company in Kuala Lumpur seeks a candidate with 3-5 years experience in Vendor Management. Responsibilities include monitoring service activities and preparing reports. Strong skills in Excel and communication are required, along with an ability to prioritize in a dynamic environment. The candidate will manage vendor relationships and conduct training. Salary ranges from RM4,500 to RM6,000, along with bonuses and benefits.

Benefits

Attractive Salary

Performance related bonus

Annual Leave 15 days

Medical Leave 14 days

Medical and hospitalization coverage

Qualifications

• 3-5 years of direct experience in Vendor Management.
• Knowledge in PC technology and MS Windows.
• Fluent in English (Reading, Writing, & Speaking).

Responsibilities

• Monitor and track field service activities.
• Support Service Delivery Manager in analyzing incidents.
• Prepare regular reporting and analysis for reviews.
• Manage and track escalations from vendors.
• Conduct vendor training for new vendors.

Skills

Vendor Management

Excel Pivot Table

Data Analysis

SQL

Communication Skills

Tools

MS Windows

Power BI

Qlik Sense

Job description

A technology services company in Kuala Lumpur seeks a candidate with 3-5 years experience in Vendor Management. Responsibilities include monitoring service activities and preparing reports. Strong skills in Excel and communication are required, along with an ability to prioritize in a dynamic environment. The candidate will manage vendor relationships and conduct training. Salary ranges from RM4,500 to RM6,000, along with bonuses and benefits.