Service Crew (Waiter/Waitress) - Chinese Speaking: Hyatt Centric Kota Kinabalu (Local candidate[...]

Hyatt Centric; West Coast Division; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading hospitality company in Malaysia seeks a Service Crew/Waiter/Waitress who is fluent in Chinese (Mandarin). The successful candidate will provide exceptional service, ensuring a memorable dining experience for guests. Applicants should have a degree in Hospitality, at least 1 year of experience in hotel operations, and strong customer service skills.

Qualifications

• Minimum 1 year work experience in hotel operations.
• Good customer service, communication, and interpersonal skills are essential.

Responsibilities

• Provide excellent and consistent service to customers.
• Host and serve guests to ensure exceptional experiences.
• Utilize personal flair and style when interacting with guests.

Skills

Customer service

Communication

Interpersonal skills

Fluent in Chinese (Mandarin)

Education

Degree or diploma in Hospitality or Tourism management

Job description

Overview

You will be responsible to provide an excellent and consistent level of service to your customers. The Service Crew/Waiter/Waitress - Chinese Speaking are responsible for serving Food & Beverage to guests in the assigned Place of Work, provide a courteous, professional, efficient and flexible service in order to maximize guest satisfaction.

Qualifications

• Responsible to host and serve all guests, ensuring they have an exceptional drinking & dining experience; creating lasting memories and building relationships.
• You will bring our restaurant concepts to life by using your personal flair and style when interacting with our guests.
• Ideally you have a relevant degree or diploma in Hospitality or Tourism management.
• Minimum 1 year work experience in hotel operations.
• Good customer service, communications and interpersonal skills are a must.
• Fluency in Chinese (Mandarin) is required.