Service Crew ( NU Sentral )

Berjaya Starbucks Coffee Company Sdn Bhd; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading coffee retailer is seeking enthusiastic individuals to join their team in Kuala Lumpur. As a key member of the customer service staff, you will greet guests warmly and provide a friendly dining experience. Job requirements include excellent communication skills in English and Malay, along with a pleasant demeanor. There are opportunities for career advancement and benefits including employee meals and insurance. No prior experience is necessary, making this a perfect entry-level opportunity.

Benefits

Employee meals & Beverage

Paid leaves, Medical & Insurance

Learning & Career Advancement

Employee Discount

Uniform provided

Qualifications

• No experience or at least 1 year of experience in customer service or relevant experience in F&B.
• Additional language proficiency is a plus.

Responsibilities

• Welcome guests in a warm and friendly manner.
• Provide excellent customer service ensuring a pleasant dining experience.
• Upsell promotional items.
• Maintain food hygiene and safety standards.
• Keep the outlet clean and tidy.
• Execute any other assigned duties.

Skills

Good command of spoken English

Good command of spoken Malay

Excellent Customer Service

Ability to work under pressure

Pleasant and cheerful personality

Job description

Requirements

• Good command of spoken English and Malay (additional proficiency in other languages is a plus)
• Pleasant, friendly, cheerful and able to work under pressure in a high-volume environment
• No experience / At least 1 year of experience working in customer service or relevant experience in F&B
• Excellent Customer Service

Roles & Responsibilities

• Welcome guests in a warm and friendly manner.
• Provide excellent customer service to guests in a timely and friendly manner, ensuring diners a pleasant dining experience.
• Upsell promotional items.
• Ensure food hygiene and safety standards are maintained and complied with.
• Maintain day-to-day outlet cleanliness.
• Execute any other duties as assigned.

Benefits

• Employee meals & Beverage
• Paid leaves, Medical & Insurance
• Learning & Career Advancement
• Employee Discount
• Uniform provided