Service Crew ( Genting Sky Avenue )

Berjaya Starbucks Coffee Company Sdn Bhd; Genting Highlands; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading coffee shop chain in Genting Highlands seeks enthusiastic individuals to join their team, focusing on excellent customer service and a pleasant dining experience. Candidates should possess good spoken English and Malay skills, with no prior experience required. Benefits include employee meals, medical coverage, and opportunities for career advancement. This position offers a cheerful work atmosphere with a commitment to food hygiene standards.

Benefits

Employee meals & beverages

Paid leave, medical coverage & insurance

Learning & career advancement opportunities

Employee discount

Uniform provided

Qualifications

• Excellent customer service skills are essential.
• Good command of spoken English and Malay is preferred.
• Must be pleasant, friendly, and able to work in a high-volume environment.

Responsibilities

• Welcome guests warmly.
• Provide timely and friendly customer service.
• Upsell promotional items.
• Maintain food hygiene and safety standards.
• Ensure outlet cleanliness.
• Execute other assigned duties.

Skills

Excellent Customer Service

Good command of spoken English

Pleasant and friendly demeanor

Ability to work under pressure

Job description

Requirements

• Excellent Customer Service
• Good command of spoken English and Malay (additional language skills preferred)
• Pleasant, friendly, cheerful and able to work under pressure and in a high-volume environment
• No prior experience required / At least 1 year of experience in customer service or relevant experience in F&B

Roles & Responsibilities

• Welcome guests in a warm and friendly manner.
• Provide excellent customer service to guests in a timely and friendly manner, ensuring diners a pleasant dining experience.
• Upsell promotional items.
• Ensure that food hygiene and safety standards are maintained and complied with.
• Maintain day-to-day outlet cleanliness.
• Execute any other duties as assigned.

Benefits

• Employee meals & beverages
• Paid leave, medical coverage & insurance
• Learning & career advancement opportunities
• Employee discount
• Uniform provided