Senior UX Writer

Businesslist; Kuala Lumpur; On-site; MYR 67,000 - 112,000; Full time

Benefits offered by this job

Permanent position in Kuala Lumpur

Job summary

Businesslist in Kuala Lumpur is seeking a UX Writer to develop user-centric content for digital platforms, ensuring clarity and consistency across products. You will collaborate with UI/UX designers, developers and stakeholders to align content with user needs and business goals, review existing content, and conduct user research to tailor messaging.

The role also covers maintaining content guidelines, testing content effectiveness, supporting product launches, and ensuring compliance with

Qualifications

• 2–3 years of UX writing experience.
• Experience writing for mobile apps and digital products.
• Strong portfolio demonstrating UX writing and content design.

Responsibilities

• Develop user-centric content for digital platforms, ensuring clarity and consistency.
• Collaborate with UI/UX designers, developers, and stakeholders to align content with user needs and business goals.
• Review and edit existing content to improve usability and readability.
• Conduct user research to understand customer pain points and tailor content accordingly.
• Maintain and update content guidelines and tone of voice documentation.
• Test and optimise content to ensure effectiveness and user engagement.
• Support the implementation of content strategies for new product launches and updates.
• Ensure compliance with regulatory requirements and internal standards for all content.

Skills

UX Writing

Content Design

User Research

Portfolio

Cross-functional collaboration

Content strategy

Attention to detail

Content creation tools

Tools

Figma

Confluence

Jira

Job description

• Develop user-centric content for digital platforms, ensuring clarity and consistency.
• Collaborate with UI/UX designers, developers, and stakeholders to align content with user needs and business goals.
• Review and edit existing content to improve usability and readability.
• Conduct user research to understand customer pain points and tailor content accordingly.
• Maintain and update content guidelines and tone of voice documentation.
• Test and optimise content to ensure effectiveness and user engagement.
• Support the implementation of content strategies for new product launches and updates.
• Ensure compliance with regulatory requirements and internal standards for all content.

The Successful Applicant

• Malaysian
• A minimum of 2-3 years of UX Writing experience.
• Experience writing for mobile apps and digital products.
• Strong portfolio showcasing UX writing and content design work.
• Familiarity with Figma, Confluence, Jira, and design collaboration tools.
• Experience collaborating with cross-functional teams, including design and technology.
• Knowledge of user experience principles and content strategy.
• Strong attention to detail and ability to maintain consistency in tone and style.
• Familiarity with tools and platforms used for content creation and management.
• An understanding of the financial services industry is an advantage.

What's on Offer

• Permanent position based in Kuala Lumpur.