Senior TechOps Lead – POS, Apps & Devices

Berjaya Starbucks Coffee Company Sdn Bhd; Kuala Lumpur; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading coffee company in Kuala Lumpur seeks an Executive / Senior Executive in Technology. This role involves configuring and maintaining POS systems, coordinating with vendors for IT-related issues, and ensuring timely resolution of requests. The ideal candidate will have a diploma or degree in Computer Science and preferably some IT experience in retail. Strong communication skills and a customer-first approach are essential. The company encourages fresh graduates to apply, with travel expectations as necessary.

Qualifications

• Preferably 0-5 years of IT experience in retail or F&B.
• Fresh graduates are welcome to apply.
• Strong sense of responsibility and attention to detail.

Responsibilities

• Configure and maintain POS menus, discounts, and promotions.
• Monitor and track pending issues to ensure timely closure.
• Coordinate with vendors to resolve IT-related issues.

Skills

Communication skills

Problem-solving skills

Understanding of POS systems

Ability to work independently

Education

Diploma/Degree in Computer Science or equivalent

Tools

Networking skills (TCP/IP, VPN, Wi-Fi)

Job description

A leading coffee company in Kuala Lumpur seeks an Executive / Senior Executive in Technology. This role involves configuring and maintaining POS systems, coordinating with vendors for IT-related issues, and ensuring timely resolution of requests. The ideal candidate will have a diploma or degree in Computer Science and preferably some IT experience in retail. Strong communication skills and a customer-first approach are essential. The company encourages fresh graduates to apply, with travel expectations as necessary.