Senior Technical Engineer: Incident & Project Lead

CTC Global; Selangor; On-site; MYR 80,000 - 110,000; Full time

Job summary

A technology solutions provider in Malaysia seeks a skilled professional to provide technical support, lead project implementations, and ensure infrastructure solutions are designed effectively. The ideal candidate will have significant experience in technical troubleshooting, incident management, and configuring IT solutions based on VMware and Microsoft technologies. Strong communication skills and availability for on-call duties are also essential for success in this role.

Qualifications

• Minimum 5 years related working experience in an IT related environment.
• Available to be on 24/7 standby with flexible hours.
• Good knowledge of TCP/IP and networking.

Responsibilities

• Provides technical advice and support to engineers.
• Coordinates with technical teams for reports.
• Leads project implementation and ensures timely completion.

Skills

Technical support

Troubleshooting

Configuration design

Problem management

Incident management

Education

Diploma/Degree in Information Technology or equivalent

Tools

VMware

Microsoft technologies

Active Directory

Backup solutions (Veritas, Veeam, EMC Networker)

Job description

A technology solutions provider in Malaysia seeks a skilled professional to provide technical support, lead project implementations, and ensure infrastructure solutions are designed effectively. The ideal candidate will have significant experience in technical troubleshooting, incident management, and configuring IT solutions based on VMware and Microsoft technologies. Strong communication skills and availability for on-call duties are also essential for success in this role.