Senior Technical Consultant

TD SYNNEX; Malaysia; On-site; MYR 90,000 - 130,000; Full time

Job summary

TD SYNNEX Malaysia is seeking a Presales Consultant to work with the Sales Team, providing presales technical support and delivering tailored demonstrations and qualification discussions to customers and prospects. You will qualify opportunities and assist in expanding existing ones through solid questioning.

You will conduct technical Proof of Concept, demonstrations, and presentations on supported products and solutions, coordinating with partners and internal teams to win deals.

Qualifications

• In-depth knowledge of vendor products and networking technologies.
• Experience with switches, routers and firewalls in Intranet/Internet environments.
• Strong presentation and communication skills to articulate complex technology simply.
• Ability to troubleshoot and solve technical problems while handling multiple requests.

Responsibilities

• Assist Account/Product Managers with qualification of opportunities by providing presales technical support.
• Provide pre-sales technical support and deliver deep dive product demonstrations to customers and business partners.
• Deliver training to partners on products and solutions.
• Contribute to and refine technical RFP/RFI responses.
• Customer demonstrations and presentations.
• Coordinate and manage technical validation events (POC).
• Coordinate and manage POC assets.
• Participate in conferences, shows and exhibitions when appropriate and requested.
• Recommend and influence market content.
• Perform other related duties as assigned.

Skills

Network & Security

Presentation skills

Troubleshooting

Multi-tasking

Interpersonal skills

Tools

TCP/IP

DNS

UNIX Admin

Switches & Routers

Firewalls

Job description

Job Purpose

Working with the Company's Sales Team, the Presales Consultant is responsible for providing presales technical support to the Sales team and presenting tailored demonstrations or qualification discussions to customers and/or prospects. The Presales Consultant also assists the Sales Team with qualifying opportunities - in or out and helping expand existing opportunities through solid questioning. The Presales Consultant will be responsible on conducting Technical Proof of Concept, Demonstration & Presentation on the supported products & solution.

Responsibilities

• Assist Account/Product Managers with qualification of opportunities by providing presales technical support.
• Provides pre-sales technical support and deliver deep dive product demonstrations to customers and business partners.
• Delivers training to partners on products solution.
• Contribute to and refine technical RFP/RFI responses
• Customer demonstrations and presentations
• Coordinating and managing technical validation events (POC)
• Coordinating and managing POC assets
• Participating in conferences, shows, exhibitions when appropriate and requested
• Recommend and influence market content.
• Performs other related duties as assigned.

Knowledge, Skills and Experience

Requires an in-depth knowledge of vendor products and general networking technologies including TCP/IP, DNS (UNIX) Admin, and experience with switches, routers, and firewalls in Intranet/Internet environments.

• Good Network & Security knowledge
• Strong interpersonal and presentation skills, with ability to articulate complex technology simply.
• Ability to troubleshoot and solve technical problems.
• Self-motivated and flexible.
• Ability to effectively multi-task and be able to handle a high volume of requests, specifically unplanned/unscheduled requests.
• Able to execute instructions and to request clarification when needed.
• Able to exhibit ability to be sensitive to the needs, concerns, and feeling of others.
• Able to interact effectively with all levels of management.

At Tec D, a TD SYNNEX Company, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization : Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.