Senior Systems Engineer — 24x7 On-Call Infra & Project Lead

Two95 International Inc.; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading IT solutions provider in Kuala Lumpur is seeking a skilled IT professional to ensure successful project implementations and high customer satisfaction. The ideal candidate will have at least 4 years of experience in IT, with strong knowledge of Microsoft Windows solutions and various database management systems. Additionally, strong leadership and customer service skills are crucial. This role requires working onsite and providing 24x7 standby support on a rotational basis.

Qualifications

• Minimum of 4 years relevant experience in IT environment.
• Good knowledge of Microsoft Windows platform.
• Required certification(s): MCSA or MCSE.

Responsibilities

• Ensure successful implementation of projects.
• Meet SLAs and achieve customer satisfaction.
• Oversee system design requirements for clients.

Skills

IT Troubleshooting

Root Cause Analysis

Customer Service Mindset

Strong Leadership

Education

Bachelor's Degree in IT related field

Tools

Microsoft Solutions (Office365/Exchange)

Backup solutions (Commvault, Veritas, Veeam)

Relational Database Management System (MSSQL, MYSQL, Oracle)

Clustering and Virtualization solutions (VMware, Hyper-V)

Job description

A leading IT solutions provider in Kuala Lumpur is seeking a skilled IT professional to ensure successful project implementations and high customer satisfaction. The ideal candidate will have at least 4 years of experience in IT, with strong knowledge of Microsoft Windows solutions and various database management systems. Additionally, strong leadership and customer service skills are crucial. This role requires working onsite and providing 24x7 standby support on a rotational basis.