Senior Store Manager (Beauty)

Michael Page; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading beauty retailer in Kuala Lumpur is seeking an experienced Retail Manager to oversee daily store operations and lead a dedicated team. The ideal candidate has at least 3 years of retail management experience in beauty or lifestyle brands, strong leadership capabilities, and a commitment to delivering a premium shopping experience. This role offers a competitive salary package and career growth opportunities.

Benefits

Competitive salary package

Career growth opportunities

Comprehensive training programs

Supportive work environment

Qualifications

• 3+ years of retail management experience in beauty or lifestyle brands, with proven leadership skills.
• Strong people management abilities, able to coach and motivate store teams.
• Excellent customer service mindset, ensuring premium shopping experience.

Responsibilities

• Manage daily store operations to ensure efficiency and compliance with brand standards.
• Lead and coach store teams to deliver excellent customer service.
• Implement sales strategies and promotions to drive revenue growth.

Skills

Leadership skills

Customer service mindset

Sales management

KPI management

Inventory control knowledge

Job description

• Leadership opportunity
• Gain exposure to retail operations

About Our Client

Our client is a well-established beauty retailer with a strong presence in the market, offering premium skincare, cosmetics, and personal care products. They are known for their commitment to customer satisfaction, innovation, and delivering a luxury shopping experience.

Job Description

• Manage daily store operations to ensure efficiency and compliance with brand standards.
• Lead and coach store teams to deliver excellent customer service and achieve sales targets.
• Oversee inventory management including stock replenishment, shrinkage control, and product availability.
• Implement sales strategies and promotions to drive revenue growth and customer engagement.
• Monitor KPIs and performance metrics to identify opportunities for improvement.
• Ensure visual merchandising and store presentation align with brand guidelines.
• Collaborate with marketing and operations teams to execute campaigns and enhance customer experience.

The Successful Applicant

• 3+ years of retail management experience in beauty or lifestyle brands, with proven leadership skills.
• Strong people management abilities, able to coach, motivate, and develop store teams to achieve results.
• Excellent customer service mindset, ensuring a premium shopping experience aligned with brand standards.
• Skilled in sales and KPI management, with a track record of meeting and exceeding targets.
• Knowledge of inventory control and visual merchandising, maintaining product availability and store presentation.
• Adaptable and proactive, able to thrive in fast-paced environments while driving operational excellence.

What's on Offer

• Competitive salary package with performance-based incentives.
• Career growth opportunities within a leading beauty retail brand.
• Comprehensive training and development programs to enhance leadership and retail management skills.
• Dynamic and supportive work environment with exposure to premium products and customer engagement strategies.