Senior Store Associate, Sunway Velocity

Crocs Vietnam; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading footwear company in Kuala Lumpur is seeking a Sales Associate to provide exceptional service and support retail operations. Ideal candidates should have retail experience, be flexible with shift work, and possess strong communication skills. Join a dynamic team dedicated to delivering outstanding consumer experiences.

Qualifications

• Must be 18 years or older.
• Minimum 1 to 2 years of working experience, preferably in retail.
• Fluent in English; proficiency in other languages is an advantage.
• Flexible to work on rotational shifts, including weekends and holidays.

Responsibilities

• Deliver outstanding service using the C.H.A.R.M. service model.
• Collaborate with Store Management to improve key performance indicators.
• Support team members in daily execution of operations.
• Assist in various departments within the store.

Skills

Customer service

Teamwork

Sales techniques

Communication

Inventory management

Education

SPM / O Level

Tools

Point of Sale (POS) system

Microsoft Word

Microsoft Excel

Job description

Requisition ID: 10968. Job Location(s): Kuala Lumpur, MY, 55100. Time in Office: Onsite.

Overview

As a Sales Associate you will have the opportunity to deliver exceptional experiences and provide world class service to our valued consumers every day. From educating consumers about our products, in-store promotions, and events to supporting the store team in achieving company goals and initiatives, this role offers growth potential alongside the industry’s finest teammates and partners.

What You'll Do

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model
• Proactively contribute to creating an enjoyable team environment that fosters the sharing of suggestions, ideas and concerns
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management
• Support team members in the daily execution of retail operations such as Point of Sale (POS) system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards
• Leads by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

What You'll Bring To The Table

• Must be 18 years or older
• Possess at least SPM / O Level or above
• Minimum 1 to 2 years of working experience, preferably in retail
• Fluent in English, proficiency of other language(s) will be an advantage
• Flexible to work on rotational shift basis, including nights, Saturdays, Sundays and Public Holidays
• Basic computer proficiency in Microsoft Word, Excel and Email and able to operate retail Point of Sale system
• Desire to succeed in a high growth, fast-paced retail environment

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other classification protected by law.

Job Category: Retail