Senior Specialist Readiness and Resilience

PINKERTON | Comprehensive Risk Management; Kuala Lumpur; On-site; MYR 120,000 - 240,000; Full time

Job summary

Pinkerton is seeking a Senior Specialist, Readiness & Resilience to manage emergency preparedness and response for an assigned APAC region. You will collaborate with Regional Security Managers, GSOC, and local stakeholders to align plans with enterprise processes and regulatory requirements.

You'll develop and maintain site-specific emergency plans, host preparedness activities, and provide leadership during incidents, while navigating local cultural considerations and after-action improvements.

Qualifications

• Bachelor's degree in Emergency Management with four years of recent experience.
• Experience in an Emergency Operations Centre or Incident Command System.
• Knowledge of APAC hazards and their impact on people and assets.
• Understanding of Command and Control, GSOC, and security processes.

Responsibilities

• Represent company's emergency management values and serve as SME for regions.
• Maintain knowledge of local regulations, operational risks, and response requirements.
• Develop and update local emergency response plans for sites.
• Ensure plans align with enterprise emergency management standards.
• Lead tabletop exercises, simulations, drills, and planning sessions.
• Provide on-call EMS leadership during incidents and coordinate responses.

Skills

Emergency management experience

Stakeholder management

Communication skills

Project management

After-hours availability

Education

Bachelor's degree in Emergency Management

Job description

Overview

170+ Years Strong. Industry Leader. Global Impact.

At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client.

Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence.

Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our network of industry subject matter experts.

The Senior Specialist, Readiness & Resilience will be assigned to one of Pinkerton largest global clients, they will be responsible for managing emergency management preparedness, response coordination leadership, and planning within an assigned geographical region. This role serves as the regional emergency management subject-matter expert, familiar with local regulations, procedures, processes, risks, cultural considerations, and site-specific emergency planning requirements.

The Senior Specialist collaborates with Regional Security Managers, GSOC, and local stakeholders to ensure emergency response plans and preparedness activities are practical, regionally informed, and aligned with EA's enterprise processes.

Responsibilities

• Represent Pinkerton's core values of integrity, vigilance, and excellence.
• Serve as the emergency management subject matter expert for assigned geographical regions and territories.
• Maintain knowledge of local emergency management regulations, procedures, operational risks, cultural considerations, and response requirements.
• Develop, maintain, and update emergency response plans for assigned local sites.
• Ensure local emergency response plans align with broader EA emergency management standards and processes.
• Host local preparedness activities including tabletop exercises, simulations, drills, and planning sessions.
• Create documentation, PowerPoints, presentations, exercise materials, simulations, and operational readiness content.
• Provide on-call emergency management support for assigned geographical areas.
• Provide emergency management response coordination leadership during incidents within assigned regions.
• Support situational awareness, documentation, escalation support, response framework alignment, and coordination with RSMs, GSOC, and enterprise partners.
• Support after-action reviews and track corrective actions within assigned regions.Identify regional preparedness gaps and elevate recommendations through the R&R Lead and appropriate partners.
• Attend the office regularly.
• Work closely with RSMs, GSOC, Safety, Facilities, Business Continuity, Communications, and other enterprise partners.
• All other duties, as assigned.

Qualifications

Bachelor's degree in an Emergency Management discipline from a recognized program with four years of recent experience. Experience working in an Emergency Operations Centre, or within an Incident Command System structure. Knowledge of hazards in APAC and their impact on employees and assets. Clear understanding of Command and Control, GSOC, and Security processes.

• Able to develop positive relationships with diverse stakeholders.
• Able to work under minimal supervision in stressful situations.
• Strong computer, office, and project management skills.
• Able to work after hours with schedule flexibility.
• Well-developed written and oral communication skills with high-level experience in representation and training.
• Ability to clearly communicate both written and verbally in English.
• Demonstrated advanced understanding of emergency management planning principles and practices.
• Able to work in a high-stress environment with possible unpredictable hours.

Working Conditions

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

• Regular office attendance is required.
• Environment may include exposure to emergency situations requiring quick response.
• Travel, as required.

Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.