Senior Specialist, FCSO TM Case Investigations

Standard Chartered Bank; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A major financial institution in Kuala Lumpur is seeking a Senior Specialist to investigate financial crime cases and ensure compliance with regulatory standards. This role involves collaborating with various stakeholders, analyzing risk, and supporting the Operational Risk Framework. The ideal candidate has substantial compliance experience, particularly in AML/CFT, and exceptional communication skills in English and Chinese.

Qualifications

• University graduate with compliance professional experience focused on FCC.
• Sound judgment in regulatory practices and business ethics.
• Exceptional written and oral communication skills in English and Chinese.

Responsibilities

• Investigate risk events and cases.
• Support control checks under the Operational Risk Framework.
• Establish effective working relationships with stakeholders.

Skills

Compliance experience in FCC

Interpersonal skills

Regulatory engagement

Analytical thinking

Communication skills (English and Chinese)

Education

University graduate

Job description

Senior Specialist, FCSO TM Case Investigations

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Key responsibilities

Where required, to investigate risk events / cases:

• Escalated by Financial Crime Surveillance Operations - AA teams (arising from Transaction Monitoring, Trade AML & or Name Screening);
• Other escalations as per procedures / DOI; and
• Any other matter as deemed required for further review by Team Leads / Country Head of FCSO

For identifying suspicious transactions / activities, in compliance with Group policy and procedures, laws and regulations in Singapore on AML/CFT.

To support all control checks undertaken by FCSO under the Operational Risk Framework (ORF). This includes:

• Collate, analyse and interpret data in reports to senior management and relevant governance/risk committees.
• Analyse and interpret data to produce reports that help the bank identify and manage emerging areas of risk / vulnerability and thus drive remediation action within the FCSO function.

To provide assistance in the RFIs in relations to:

• Internal / External Audit
• 2nd Level Assurance

To support in the updates and execution of (non-exhaustive):

• Desktop Operating Instructions
• Country Variation
• Process Notes and Guidances
• Gap Analysis
• Capacity Assessment

To support Singapore Country Head / Lead of FCSO as part of the Singapore Financial Crime Surveillance Operations (FCSO) Team, including but not limited to:

• Monitoring relevant metrics and lead requisite actions to intervene, where required;
• Establishing and maintaining effective working relationship with relevant stakeholders including but not limited to Business Units, FCC and similar;
• Securing credible audit / review outcome for the unit;
• Ensuring timely reporting and escalation of significant risk issues to management; and
• Supporting initiatives to enhance relevant work processes for both effectiveness and efficiency purpose.

Strategic & Process responsibilities

• Strategy
  • Input to Country operating model design of relevant FC Framework and business processes.
  • Ensure adequate support (people, processes, tools, frameworks, systems) in the Country for necessary Surveillance Operations.
  • Implement the vision, strategy, and direction for the Country FC, consistent with the vision and strategy for FCSO and in support of the Group’s strategic direction and growth aspirations.
• Business
  • Analyse comprehensive impact of financial crime related regulatory /law enforcement matters on the relevant business area and operations.
  • Support relevant stakeholders to make decisions based on current and possible future policies, practices, and trends.
• Processes
  • Ensure the ACT Investigations functions is executed in accordance with Group and Country standards as defined by Group and Country RFO.
  • Act as Process Owner for FCSO-owned (sub-) processes under the Group’s Risk Management Framework, including implementation and roll-out of relevant processes and DOIs.
  • Providing governance and oversight over the implementation of FCSO Controls-related policies and procedures in Country to ensure compliance with such policies and procedures.
• People & Talent
  • Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.
  • Stimulate an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm.
  • Collaborate with training teams to input to training curriculum to support closing of capability gaps.
• Risk Management
  • Understand technical aspects of systems relevant to CDD, Client Risk Assessments, Name and Transaction Screening, AML Monitoring and Case Management.
  • Assess risks arising from products / segments / geographies / customers / transactions.
  • Ensure that significant investigations are concluded internally and externally where relevant (including cross-border).
• Governance
  • Support all control checks undertaken by FCSO under the Operational Risk Framework (ORF).
• Regulatory & Business Conduct
  • Display exemplary conduct and live by the Group’s Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank.
  • Effectively and collaboratively identify, elevate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Regulators
• Local Financial Intelligence Unit and Law Enforcement Agencies
• Country CEO
• Country CTOO
• Country Operations
• Country FCC
• CFCC
• Country Audit
• Country Legal
• Regional and Group FCC
• Regional and Group FCSO
• Peers in other banks / industry

Other responsibilities

• Embed Here for good and Group’s brand and values in Singapore FCSO , Investigations
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)
• Compliance Policies and Standards
• Compliance Advisory
• Surveillance (including Screening and Monitoring)
• Investigations
• Compliance Risk Assessment

Qualifications

• University graduate; Compliance professional experience with specific focus on FCC (AML/CFT, Sanctions and ABC), particularly in case investigation.
• Professional certification such as ACAMS and ICA Diploma is preferred but not a must.
• Be well-versed in the understanding of the MAS Notice 626, and other guidance / circulars.
• Regulatory engagement with local regulators.
• Good judgment enabling the provision of sound advice in difficult areas of regulation and practice and the proactive management of compliance and regulatory risk.
• Must possess excellent interpersonal skills and multi-cultural awareness and sensitivity.
• Sound judgement on business practices, regulatory relationship management and reputational risk.
• Be able to operate independently and demonstrate robustness in ethics and resilience.
• Exceptional written and oral communication skills in English and Chinese.

Competencies

• Action Oriented
• Customer Focus
• Gives Clarity & Guidance
• Manages Ambiguity
• Develops Talent
• Drives Vision & Purpose
• Nimble Learning
• Decision Quality
• Courage
• Strategic Mindset