Senior Specialist, Automation & Transformation Technology

U Mobile Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 130,000; Full time

Job summary

A leading telecommunications firm in Kuala Lumpur seeks a Senior Specialist in Automation & Transformation Technology. The role involves developing strategies for network automation using AI and ML, with a focus on aligning network infrastructure with organizational goals. Ideal candidates have 7+ years of experience in network strategy and strong technical knowledge. This position offers competitive benefits and a vibrant work culture.

Benefits

Comprehensive medical and dental benefits

Flexi working hours

Staff line and device subsidy

Employee discounts on selected brands

Qualifications

• Minimum 7 years working experience in network strategy, architecture, and planning.
• Knowledge of mobile network operations and automation.
• Experience in leading new solutions and vendor interactions.

Responsibilities

• Develop a technology strategy for network automation leveraging AI and ML.
• Align network strategy with organizational goals and digital transformation.
• Evaluate emerging technologies for network automation and optimization.

Skills

Network architecture knowledge

AI and ML applications

Strategic thinking

Vendor negotiation

Technical and business acumen

Education

Bachelor’s Degree in Telecommunications Engineering or related field

Tools

Network automation tools

Cloud platforms

Job description

Senior Specialist, Automation & Transformation Technology

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Life at U Mobile

We are Passionate, Innovative, Trustworthy, Team‑Oriented & Fun‑Loving. At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team. Let’s start your journey with an award‑winning organization!

Top Reasons To Join Us!

• Awarded For Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
• Bronze Winner in Cross‑Generational Workforce Engagement (2024)
• Gold Winner for Excellence in Workplace Culture (2021)
• Comprehensive medical, dental, optical and insurance benefits
• Flexi working hours arrangements
• Staff Line & Device Subsidy
• Smart Casual Attire
• Child Parental Care Leave
• Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
• Special employee discounts for selected F&B Brands

Role

Technical Manager – Technology Strategist – Network Automation & Transformation

The day‑to‑day activities include developing the technology roadmap to shape and lead the strategy for transformation and automation of U Mobile’s network infrastructure. This role will analyze emerging trends, identify opportunities for improvement, and collaborate with cross‑functional teams to design automation solutions and drive network modernization initiatives. Leveraging cutting‑edge technologies such as AI, ML, and digital twin, combined with network knowledge, to develop the strategy for autonomous network and innovation driving network and organization efficiency.

Key Accountabilities

• Develop a forward‑thinking technology strategy and roadmap for network automation, leveraging AI and ML to improve network management and drive transformation.
• Align the strategy and roadmap with the organization’s overall objectives, future network needs, and digital transformation goals.
• Assess the network infrastructure, identify gaps, and define future technology adoption goals.
• Track and study technology evaluation, market trend as inputs to strategy for new and emerging technologies and enablers.
• Evaluate and incorporate emerging AI / ML technologies and methodologies applicable to network automation, including benchmarking technologies / solutions with industry best practices to recommend improvements or new technologies.
• Source and explore with vendors and technology partners, e.g. for AI/ML‑powered network automation tools, ensuring alignment with the organization’s strategic direction.
• Lead related new technology RFP, including vendor negotiation.
• Support periodic technology sharing with management team.
• Work with cross‑functional teams to align network automation strategies with business objectives and infrastructure needs, and for technology PoC/trial.
• Represent U Mobile in technical industry forum or standardization bodies for new technologies, and establish relationships with technology providers, solution providers, and other partners.
• Provide network automation & transformation strategy to support the yearly budget planning (AOP).

About You

1. Education/ What people Know:

• Bachelor’s Degree in Telecommunications Engineering, Data Science or related field.

2. Experience/ What people Have Done:

• Minimum 7 years working experience, with >5 years in network strategy, architecture and planning, with a focus on network automation & transformation.
• Knowledge and understanding of mobile network architecture and operations, as well as network automation, self‑healing networks, and performance optimization, e.g. adoption and applications of AI and ML, and digital‑twin.
• Strategize and lead RFP / RFQ.
• Knowledge in network and cost modelling for scenario analysis and simulation.
• Experience in leading new solutions, enablers, and product evaluation, trials, and testing.
• Familiarity with cloud platforms and network automation integration, and hands‑on experience with industry automation tools, implementing automation solutions for network provisioning, configuration, monitoring, and management is preferred.

3. Competencies/ What people Can Do:

• Represent UM in interaction with external parties, industry forums, and regulatory bodies.
• Establish and maintain good partner relationships.
• Strong technical knowledge and a balanced technical–business mindset.
• Strong acumen of technical and business.
• Good mentoring, coaching skillsets.

4. Personal Attributes/ Who people Are:

• Business focus and customer centric – passionate in delivering best value to customer.
• Strong strategic and critical thinking mindset; Able to make strategic recommendations and proposals; identifying potential risks and proposing mitigations.
• Self‑motivated, positive, open, with “can‑do” attitude; agile and able to learn fast.
• Able to work independently and collaboratively in a fast‑paced environment.
• Strong communication, inter‑personal skills, and professionalism in representing U Mobile externally, in industry forums, and MCMC etc.

What’s Next?

Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.