Senior Software Engineer – MRO AMS

Huawei Technologies (Malaysia) Sdn. Bhd; Kuala Lumpur; On-site; MYR 200,000 - 250,000; Full time

Job summary

A telecommunications company in Kuala Lumpur is seeking a professional with a degree in Engineering or IT and at least 3 years of experience in IT/Telecommunication. The role involves delivering telecom software projects, providing operational support, and liaising with external vendors. Ideal candidates will have strong analytical skills and a solid understanding of IN, VAS, and BSS domains. Competitive salary package offered.

Qualifications

• Strong understanding in IN, VAS, and BSS domains required.
• Minimum of 3 years in IT/Communication and Telecommunication experience.
• Telecom experience preferred.

Responsibilities

• Deliver telecom software projects.
• Provide 2nd level support for operational tasks.
• Perform troubleshooting and system health checks.
• Liaise with external parties for implementation support.

Skills

Analytical skills

Interpersonal relationship building

Education

Degree in Engineering or IT related field

Job description

Responsibilities

• Involves in the delivery of telecom software project.
• Provide 2nd level support and required remote standby for operational support.
• Support maintenance tasks, including troubleshooting customer complaints, system health check, system backup, voucher creation and etc.
• Liaison with external parties and vendor to support and manage network for implementation and operational task.
• Translate business requirement into detail network deliverable.
• Work closely with Product and Regulatory for new requirements and support.
• Network nodes includes: IN (OCS, SCP), VAS (SMS, USSD, IVR, IGW), and BSS (API Proxy, MNP, DRMS, Provisioning, Subscription Engine).

Job Requirements

• Required Degree in Engineering & IT related background or equivalent (HCIE/HCIP/HCIA certificate holder are preferable).
• Strong understanding in IN, VAS or/and BSS domains.
• Strong analytical skills and interpersonal relationship building skills.
• Quick in capturing business & technical requirements.
• Minimum 3 years in IT/Communication and Telecommunication (CT) working experience.
• Minimum 3 years working experience in consulting role in CRM/Billing/IN/Call Center/BI/SAP/AAA.
• Candidate with telecom experience is preferred.

Application Questions

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a software engineer?
• How much notice are you required to give your current employer?