Senior Shipping Analyst

Coherent Corp.; Ipoh; On-site; MYR 40,000 - 55,000; Full time

Job summary

A leading multinational logistics firm located in Ipoh, Malaysia is seeking a qualified individual for a Shipping/Logistics role. The ideal candidate should possess a Bachelor’s degree and at least 2 years of experience in a similar environment. Responsibilities include coordinating export procedures, ensuring customer satisfaction, and resolving shipping issues. The position requires strong interpersonal skills, problem-solving abilities, and expertise in logistics management. This role offers competitive compensation with opportunities for career development.

Qualifications

• At least 2 years of relevant experience in shipping/logistics in an MNC.
• PC-literate in spreadsheet applications; experience in logistics management is a plus.
• Excellent communication skills and data reporting.
• Possess logical and analytical thinking skills.

Responsibilities

• Meet customer expectations in compliance with OTD 95%.
• Coordinate export procedures and documentation.
• Assist in shipping activities as necessary.
• Ensure adherence to ISO 9001 & 14001 policies.
• Handle physical shipment verification and release.
• Monitor shipped shipments based on pending lists.
• Resolve queries from courier, customers, or forwarders.
• Coordinate documentation for custom declaration.
• Assist inside sales/planners with special requests.
• Attend audit requests for shipping documents.
• Verify billing invoices from forwarders.
• Negotiate freight for high-weight shipments.
• Sort approved custom forms for filing.

Skills

Interpersonal skills

Problem-solving

Education

Bachelor’s degree in Business Administration or equivalent

Job description

Job Description

Primary Duties & Responsibilities

• Do “Whatever it takes” to meet or exceed our customers' expectations in compliance to OTD 95%.
• Coordinate flow and documentation of export procedures.
• Assist & support in all shipping import/export activities which deem necessary.
• Be aware of ISO 9001 & ISO 14001 procedures and policies.
• Project improvement as required.
• Responsible & oversee outbound activities such as:
• Physical shipment verification (shipment box labels/shipping documents) and shipment release to forwarder.
• Send booking confirmation to nominated forwarder for shipment under Ex‑works & FCA/FOB.
• Monitor shipped shipments based on FedEx/DHL pending list.
• Resolve and reply to queries from courier, customer, or forwarders.
• Co‑ordinate & send shipping documents to forwarders/courier express for custom declaration before cut‑off time.
• Coordinate with inside sales/planners for customer special request (palletization, arrival ship notice, Oracle Transportation Management System entry).
• Attend to audit request for retrieval of shipping documents.
• Verify billing invoice from forwarders.
• Sourcing and negotiation of freight for shipment above 250 kgs.
• Segregation and sorting of approved custom form for filing.
• Any other ad‑hoc request as directed by superior from time to time.

Education & Experience

• A bachelor’s degree in Business Administration or equivalent with at least 2 years of relevant work experience in shipping/logistics in an MNC with a high‑mix, high‑volume manufacturing environment.
• Must be PC‑literate in spreadsheet applications; knowledge and experience in warehousing or logistics management is an added advantage.
• Excellent interpersonal communication skills and reporting of information/data.
• Possess logical thinking and analytical thinking skills.

Skills

• Possess strong interpersonal skills and enjoy the process of problem‑solving.
• Work effectively with other members of Coherent Corp. internally or externally.

Working Conditions

• This role is onsite.
• Willing to travel to customs offices to resolve issues.

Culture Commitment

Ensure adherence to company’s values (ICARE) in all aspects of your position at Coherent Corp.:

• Integrity – Create an Environment of Trust
• Collaboration – Innovate Through the Sharing of Ideas
• Accountability – Own the Process and the Outcome
• Respect – Recognize the Value in Everyone
• Enthusiasm – Find a Sense of Purpose in Work

Coherent Corp. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

About Us

Coherent is a global leader in lasers, engineered materials and networking components. We are a vertically integrated manufacturing company that develops innovative products for diversified applications in the industrial, optical communications, military, life sciences, semiconductor equipment, and consumer markets. Coherent provides a comprehensive career development platform within an environment that challenges employees to perform at their best, while rewarding excellence and hard‑work through a competitive compensation program.

About The Team

Coherent Malaysia (formerly known as II‑VI Incorporated) began operations in 2001 through the incorporation of Finisar Malaysia with 300 headcounts, now employs over 3000 employees. Ipoh’s assembly and test site for optical components, transceivers, and wavelength management equipment remains committed to the expansion of Coherent Corporation, accelerated by the growth of next‑generation products to meet the increasing demands for network bandwidth and data storage.

Note to recruiters and employment agencies

We will not pay for unsolicited resumes from recruiters and employment agencies unless we have a signed agreement and have required assistance, in writing, for a specific opening.