Senior Sales Manager/Sales Manager

Swiss-Garden Hotel & Residences; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading hospitality brand in Kuala Lumpur is seeking a Sales Executive to drive sales and build strong relationships with corporate clients. The ideal candidate will have a diploma in Marketing, a minimum of 4 years of hotel sales experience, and excellent interpersonal skills. This role includes developing sales strategies and securing contracts, and proficiency in Mandarin is an advantage. Competitive benefits include medical insurance, annual leave, and career advancement opportunities.

Benefits

Comprehensive medical and health insurance coverage

Generous annual leave

Opportunities for professional development

Discounted hotel rates for employees and family

Supportive company culture

Qualifications

• Minimum 4 years working experience in sales and telemarketing in the hotel industry.
• Proven track record of achievement in sales.
• Possess valid driving license and own transport.
• Proficiency in Mandarin language is an added advantage.

Responsibilities

• Developing and executing comprehensive sales plans to meet revenue targets.
• Building relationships with key accounts and corporate clients.
• Identifying new business opportunities and securing contracts.
• Providing regular sales reports and performance analysis.

Skills

Sales experience in the hotel industry

Interpersonal skills

Communication skills

Negotiation skills

Education

Diploma in Marketing or related field

Job description

What you'll be doing

• Developing and executing comprehensive sales plans to meet and exceed revenue targets.
• Building and maintaining strong relationships with key accounts, travel agencies, and corporate clients.
• Identifying new business opportunities and securing contracts through effective negotiations.
• Monitoring market trends and competitor activity to identify new growth avenues.
• Providing regular sales reports and performance analysis to the management team.
• Mentoring and coaching the sales team to enhance their skills and productivity.
• Collaborating with the marketing team to develop and implement campaigns that drive sales.
• Sales Targets – To achieve sales targets allocated by Senior Director of Sales & Marketing.
• Market Coverage – To effectively cover the market according to territory and types of customers allocated, namely corporate clients, clubs and associations, government, semi‑government, embassies, etc.
• Sales Calls – To conduct personal sales calls to a minimum of six companies each day in order to establish and maintain a strong base of accounts, and make telephone calls to at least five clients each day to maintain contracts.
• Customer Rapport – To build strong rapport with key accounts and provide efficient service to maintain business support.
• Keep track of information that is likely to affect our target markets and new business.
• Sales Reports – To ensure reports requested by Senior Director of Sales & Marketing are properly prepared and submitted on time.
• Quotation & Follow‑Up – To ensure quotations for customer enquiries are prepared and sent promptly and followed up accordingly to close the sale.
• Others – To assist Senior Director of Sales & Marketing in work related to Sales & Marketing when requested, handling delegated work independently and efficiently until completion.

What we're looking for

• Diploma in Marketing or related field.
• Minimum 4 years working experience in sales and telemarketing in the hotel industry.
• Proven track record of achievement in sales.
• Dynamic, dedicated, independent and a team player.
• Excellent interpersonal & communication skills.
• Possess valid driving license and own transport.
• Proficiency in Mandarin language is an added advantage.

What we offer

We are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary, you will enjoy a range of benefits, including:

• Comprehensive medical and health insurance coverage.
• Generous annual leave and work‑life balance initiatives.
• Opportunities for professional development and career advancement.
• Discounted rates at our hotels and resorts for you and your family.
• A vibrant and supportive company culture that values teamwork and innovation.

About us

Swiss‑Garden International Hotels, Resorts & Inns is a leading hospitality brand with a growing portfolio of properties across Malaysia and the region. As a member of the OSK Group, we are committed to delivering exceptional service and unforgettable experiences to our guests. With a focus on sustainable practices and community engagement, we are dedicated to being a responsible corporate citizen and an employer of choice.

Apply now to join our dynamic team and be a part of our exciting journey!

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