Senior Sales Executive

JADE COMMERCIAL SERVICES; Kulai; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading service provider in Senai Johor is seeking a highly motivated Senior Sales Executive. The role involves identifying new sales opportunities, managing client relationships, and providing top-notch customer service. Candidates should have a proven sales background with excellent communication skills. This full-time position offers competitive compensation and opportunities for career growth.

Benefits

Competitive compensation

Comprehensive benefits package

Ongoing training and development opportunities

Qualifications

• Minimum 3 years in sales or customer service roles, preferably in call centres.
• Excellent communication and interpersonal skills.
• Proficient with CRM and sales automation tools.

Responsibilities

• Identify and pursue new sales opportunities.
• Manage relationships with existing clients.
• Prepare and present sales proposals and negotiate contracts.

Skills

Sales experience

Customer service

Communication skills

Negotiation skills

Problem-solving skills

Tools

CRM systems

Job description

About the role We are seeking a highly motivated and experienced Senior Sales Executive to join our dynamic team at JADE COMMERCIAL SERVICES' in Senai Johor. This full-time position will be responsible for driving sales and providing exceptional customer service to our valued clients.

What you'll be doing

• Proactively identify and pursue new sales opportunities to expand our customer base
• Manage and maintain relationships with existing clients, ensuring a high level of customer satisfaction
• Provide product and service information to customers, addressing their queries and concerns
• Prepare and present sales proposals, negotiate contracts, and close deals
• Collaborate with the marketing team to develop and implement effective sales strategies
• Contribute to the overall growth and success of the company by meeting and exceeding sales targets
• Provide feedback and insights to the management team to help improve processes and services

What we're looking for

• Minimum 3 years of proven experience in a sales or customer service role, preferably in the call centre or customer service industry
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers
• Strong negotiation and problem‑solving skills to effectively handle customer concerns and close sales
• Proficiency in using customer relationship management (CRM) systems and sales automation tools
• Ability to work in a fast‑paced environment and meet deadlines while maintaining a high level of attention to detail
• Familiarity with the call centre and customer service industry, and understanding of the latest trends and best practices

What we offer At JADE COMMERCIAL SERVICES', we are committed to providing our employees with a supportive and rewarding work environment. As a Senior Sales Executive, you will have the opportunity to grow your career and contribute to the success of our company. We offer competitive compensation, a comprehensive benefits package, and ongoing training and development opportunities to help you excel in your role.

About us JADE COMMERCIAL SERVICES' is a leading provider of call centre and customer service solutions in Senai Johor. Our mission is to deliver exceptional customer experiences that drive business growth for our clients. With a team of dedicated professionals and a customer‑centric approach, we have established a strong reputation in the industry.

If you're ready to join a dynamic and innovative company, we encourage you to apply for this exciting opportunity. Click the "Apply Now" button to begin the process.

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Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a sales executive?
• Have you worked in a call centre before?
• Which of the following Customer Relationship Management (CRM) systems do you have experience using?
• Do you have customer service experience?
• Do you have experience in a sales role?