SENIOR SALES EXECUTIVE

HOTEL CASUARINA@MERU; Ipoh; On-site; MYR 30,000 - 45,000; Full time

Job summary

A premier business hotel in Ipoh, Malaysia is seeking a sales professional to execute action plans, develop client relationships, and meet sales targets. Responsibilities include conducting sales visits, reporting market trends, and ensuring client satisfaction. On-the-job training provided.

Benefits

On-the-job training

In-house training

Qualifications

• Strong communication skills for client interactions.
• Ability to develop and maintain client relationships.
• Sales experience, especially in hospitality.

Responsibilities

• Execute sales action plans outlined in the hotel’s sales strategy.
• Identify and target potential clients through cold calling, networking, and market research.
• Conduct daily sales visits and arrange familiarization trips for potential clients.

Job description

Responsibilities

• Execute sales action plans outlined in the hotel’s sales strategy.
• Identify and target potential clients through cold call, networking, and market research.
• Develop and maintain strong relationships with assigned and other key accounts.
• Conduct daily sales visits, initiate site inspections, and arrange familiarization trips for potential clients.
• Generate new business leads and convert them into confirmed bookings.
• Prepare and deliver sales presentations and proposals to clients.
• Handle client inquiries, provide quotations, and conduct follow-ups.
• Ensure excellent customer service before, during, and after client events or stays.
• Meet or exceed monthly and annual sales targets set by management.
• Promote upselling and cross‑selling of hotel services.
• Monitor market trends and competitor activity to identify new opportunities.
• Participate in sales meetings, pre/post‑conference briefings, and contribute ideas for revenue and service improvement.
• Coordinate closely with internal departments to ensure seamless service delivery.
• Collaborate with operations, front office, and banquet teams to ensure client satisfaction.
• Represent the hotel at trade shows and networking events related to assigned markets, reporting market trends and insights.
• Assist with marketing initiatives and promotional campaigns.

Location

Casuarina@Meru is a new 146 guestrooms & suites Premier Business Hotel with modern and contemporary concept strategically located within the heart of Bandar Meru Raya. Just a walking distance from Terminal Amanjaya and Mydin Wholesale Hypermarket Meru Raya, it is also conveniently located all travellers exiting the North‑South Highway Toll at the Jelapang‑Lumut‑Chem flyover heading towards Bandar Meru Raya.

Training

We offer on‑the‑job training and in‑house training to develop your skills and knowledge.