Senior Sales Coordinator Executive / Sales Coordinator Executive

ICA Plastic Industries Sdn Bhd; Ipoh; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading plastic manufacturing company in Ipoh, Malaysia is looking for a Sales Coordinating Executive. The role involves coordinating sales needs, managing customer orders, and ensuring high levels of customer satisfaction. Candidates should have a minimum Diploma and experience in sales coordination, as well as proficiency in English and Malay. The position offers the chance to work in a dynamic environment within an established company.

Qualifications

• Experience in sales coordination is advantageous.
• Basic computer skills with Microsoft Office required.
• Ability to read and write in English and Malay.

Responsibilities

• Coordinate sales needs, job sheet issuance, and order processing.
• Prepare accurate quotations and sales confirmations.
• Ensure accurate artwork development and cylinder arrangement.
• Respond attentively to customer enquiries and complaints.
• Monitor customer finished goods stock levels.

Skills

Customer service

Order processing

SAP system

Microsoft Office

English proficiency

Malay proficiency

Driving

Mandarin proficiency

Education

Minimum Diploma holder / SPM

Job description

Coordinate by managing all sales needs and support including job sheet issuance, order processing, reports for management, participation in sales activity, and communicating all the relevant information effectively between external and internal departments to optimize sales results.

Prepare quotations and sales confirmations to customers accurately and in a timely manner.

Ensure all artwork development and cylinder arrangement activity are placed accurately; reviewed and follow up closely on cylinder purchase activity.

Attentive and responsive to customer sales order enquiries and customer service needs including complaints and goods return with maximum customer satisfaction.

Ensure product details and job sheets entered in the MES system are being placed accurately

Monitor and data entry and perform checking for SAP details feed in information.

Monitor and verify all customer finished goods stockiest level.

Execute and maintain a proper filing system for all sale documentation.

Undertake all duties and responsibilities as instructed by superior.

Requirements

Minimum Diploma holder / SPM, with experience

Basic computer skills with Microsoft Office

Preferable who experience with SAP system

Able to drive and travel

Able to read and write in English, Malay

Mandarin Speakers has an advanced advantages

Unlock job insights

Salary match Number of applicants Skills match

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Sales Coordinating Executive?
• Which of the following Microsoft Office products are you experienced with?
• Do you have order processing experience?
• Do you have customer service experience?
• Do you have experience in a sales role?

Chemicals & Plastics Manufacturing 101-1,000 employees

We have been manufacturing high-quality flexible plastic packaging since 1978. Leading the way with technologically advanced machines, and professionally trained staff with a high level of commitment and dedication, we have emerged as one of the leading manufacturers in this segment.