Senior Retail & VIP Customer Associate

Watson's Personal Care Stores Sdn. Bhd.; Selangor; On-site; MYR 24,000 - 36,000; Full time

Job summary

Watsons Personal Care Stores Sdn. Bhd. is seeking a Senior Customer Assistant for Quayside Mall to uphold high standards of customer service and ensure smooth shop operations.

The role includes cashier duties and promoting the Watsons VIP Member Card, with a focus on stock integrity and efficient service. Applicants should be fluent in Bahasa Melayu and English, have strong communication and interpersonal skills, and be able to work shifts, weekends, and public holidays.

Qualifications

• Proficient in Bahasa Melayu and English for daily interactions with customers.
• Strong communication and interpersonal skills are essential.
• Experience in health/retail pharmacy is considered an advantage.

Responsibilities

• Instil a high standard of friendly, professional customer service.
• Efficient organization and operation of the shop.
• Maintenance of sufficient stock level at all times.
• Serve as cashier and promote expertise in the Watsons VIP Member Card.

Skills

Customer service

Cashier

Communication skills

Interpersonal skills

Education

Bahasa Melayu & English proficiency

Job description

Watsons Personal Care Stores Sdn. Bhd. is seeking a Senior Customer Assistant for Quayside Mall to uphold high standards of customer service and ensure smooth shop operations.

The role includes cashier duties and promoting the Watsons VIP Member Card, with a focus on stock integrity and efficient service. Applicants should be fluent in Bahasa Melayu and English, have strong communication and interpersonal skills, and be able to work shifts, weekends, and public holidays.