Senior Retail Associate: Customer Service & Sales Lead

Watsons Malaysia; Malaysia; On-site; MYR 36,000 - 47,000; Full time

Job summary

A retail company in Malaysia seeks a Senior Customer Assistant to provide professional service to customers and handle stock levels. Responsibilities include achieving sales targets and performing cashier functions while promoting membership cards. Candidates should possess a pleasing personality, good communication, and interpersonal skills, with at least a certificate or equivalent. This full-time permanent role offers the opportunity to work retail hours, including weekends.

Qualifications

• Possess pleasant personality and good communication skills.
• Candidate must possess at least a PMR/PT3/SPM /STPM/'A' Level/Pre-U, Professional Certificate in any field.
• Good interpersonal & follow-up skill, adaptable and result oriented.
• Able to work retail hours (includes weekends and public holidays).

Responsibilities

• To provide professional service to customers.
• To coordinate sufficient stock levels.
• To ensure correct selling techniques and achieve sales targets.
• To perform cashier functions and promote VIP Member Cards.
• To maintain procedures and methods according to Operations Standards.
• To undertake other tasks as required by superiors.

Skills

Pleasant personality

Good communication skills

Interpersonal skills

Adaptability

Result oriented

Education

PMR/PT3/SPM/STPM/'A' Level/Pre-U, Professional Certificate

Job description

A retail company in Malaysia seeks a Senior Customer Assistant to provide professional service to customers and handle stock levels. Responsibilities include achieving sales targets and performing cashier functions while promoting membership cards. Candidates should possess a pleasing personality, good communication, and interpersonal skills, with at least a certificate or equivalent. This full-time permanent role offers the opportunity to work retail hours, including weekends.