Senior Retail Associate

Habib Group; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading retail company in Kuala Lumpur seeks candidates for a customer-facing role. Responsibilities include engaging customers, coordinating sales activities, and maintaining stock records. Ideal candidates have 2-3 years of retail experience, are fluent in English and Bahasa Melayu, and enjoy working in a team environment. Fresh graduates are welcome to apply.

Qualifications

• Minimum qualification of SPM or equivalent.
• Preferably 2-3 years of relevant working experiences in retail.
• Good command of verbal and written English and Bahasa Melayu.

Responsibilities

• Follow company rules and regulations to uphold brand image.
• Greet and engage with customers, answering inquiries.
• Coordinate scheduled sales and promotional activities.
• Assist with telemarketing and maintain customer relationships.
• Maintain merchandise records and assist with stock takes.
• Ensure service items are approved by superior.

Skills

Retail management

Sales and marketing

Customer services

English language proficiency

Bahasa Melayu proficiency

Teamwork

Education

Sijil Pelajaran Malaysia (SPM) or equivalent

Job description

Add expected salary to your profile for insights.

Available Brand(s)

• Habib Jewels
• Ice Watch
• Time Zone
• Vernakular (The Watch Library)
• Ar-Rahnu Express

Responsibilities

• Follow the company’s rules and regulations at all time in order to uphold the image and high standard of the brand.
• Greet and engage with the customers on all matters including answering inquiries and explaining about the products and services.
• Coordinate on the scheduled sales and promotional activity with the team to ensure sales target and purchase budget achieved.
• Assist on the telemarketing including cold calling from customer data base to maintain good relationship with the regular customer.
• Maintain new merchandise record into stock card as and when required.
• Receive transfer in stocks and assist with monthly stock take.
• Ensure all requirements of cutting and servicing item from customers are in order and approved by superior.

Requirements

• Minimum qualification of Sijil Pelajaran Malaysia (SPM) or equivalent.
• Preferably 2-3 years of relevant working experiences in fashion and beauty retail industry or equivalent. Fresh graduates are encouraged to apply too.
• Strong business knowledge in retail management, sales and marketing and customer services.
• Good command of verbal and written English and Bahasa Melayu language, ability to speak additional languages will be an added advantage.
• Enthusiastic, friendly and energetic with a genuine desire to provide outstanding service.
• Able to work as a team.
• Must be willing to work on shifts (retail hours) / weekends and public holidays.
• Candidates have full working rights for Malaysia.

Grow with us and be part of our culture. Shortlisted candidates will be receiving a call from our HR team within a week!

Click the “APPLY” button now.

At HABIB Group, we take pride in being the leading retailer and distributor of exquisite products, showcasing the finest craftsmanship and timeless beauty. From meticulously crafted jewellery to dazzling diamonds and gems, we celebrate our nation's rich heritage by offering a diverse range of quality products. Over the years, HABIB Group has a wide portfolio of brands, cementing our presence in the global business landscape. Our dedication to preserving tradition while embracing innovation ensures that we stay at the forefront of the retail industry, making us a name synonymous with brilliance. Together, let us elevate elegance and celebrate the splendour of our heritage. #habibgrouptalents