Senior / Quality Engineer

Season Malaysia Manufacturing Sdn Bhd; Seberang Perai; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading Malaysian manufacturing firm is seeking a Quality Engineer to oversee product quality assurance from incoming to outgoing processes. The role requires a minimum of 5 years' experience in the industry, preferably with exposure to Plastic Thermoforming or Vacuum Forming. Responsibilities include conducting audits, managing quality incidents, and collaborating on quality improvement initiatives. The ideal candidate will hold a degree in Science or Engineering and have familiarity with quality control tools and methods such as FMEA and 8D. Join us in ensuring high standards of quality and customer satisfaction.

Qualifications

• Minimum 5 years in a relevant industry with a successful track record.
• Experience in Plastic Thermoforming / Vacuum Forming Industry is an advantage.

Responsibilities

• Oversee product quality assurance from incoming to outgoing.
• Lead internal and external audits for compliance.
• Drive CAR (CCAR and ICAR) and 8D closure for quality incidences.
• Develop and implement Quality Control plan for New Products.
• Perform First Article inspection for new products.
• Collaborate with teams for quality improvement programs.

Skills

Quality control tools

Control plan

FMEA

8D

SPC

6 Sigma Green Belt

Education

Degree in Science or Engineering

Job description

Accountable for oversight of product quality assurance from incoming to outgoing and be the contact point to customer and to ensure Quality KPI objectives are met.

Responsibilities

• Proficient as lead representative to internal and external audits including but not limited to customer, certification bodies and regulatory requirement such as UL and Intertek.
• Accountable for issuance and driving CAR (CCAR and ICAR) and 8D closure for external and internal quality incidences.
• Investigate and resolve nonconformances and as appropriate lead in the completion of risk assessment with cross functional team.
• Develop and implement Quality Control plan for New Product to ensure compliance to customer quality requirements including pFMEA.
• Perform First Article inspection for new products.
• Determine validity of customer RMA request, coordinate and ensure RMA process close loop.
• Proficient with reporting and publishing weekly, monthly and quarterly Quality KPI metrics.
• Lead and mentor junior QA with QA data analysis, trending and reporting.
• Perform other related duties and responsibilities as assigned.
• Drive customer complaint activities and follow up improvement task for greater customer satisfaction.
• Collaborate with cross-functional teams for quality improvement program.

Scope of Authority

• Analysis and decision making in product quality disposition at IPQC, FQC and MRB.
• Control of issuance of Certificate of Conformance for every shipment.
• Control of issuance and closure of NCR notice, CCAR and ICAR for in-process, outgoing and customer complaint non-conformance.
• Determine validity of RMA request and responsible for RMA process closure.
• Issuance of Stop shipment request in event of quality risk impact to customer.

Requirements

• Experience: Minimum 5 years in relevant industry. Successful track record in previous companies.
• Experience in Plastic Thermoforming / Vacuum Forming Industry is an advantage.
• Education Level: Minimum Degree holder in Science or Engineering related disciplines.
• Skillset: Quality control tools, control plan, FMEA, 8D & SPC. 6 sigma Green belt would be an advantage.

Unlock job insights

The following questions will be asked as part of the application:

• What's your expected monthly basic salary?
• How many years' experience do you have as a Quality Engineer?
• How many years' experience do you have in a quality assurance (QA) role?
• Which of these industries have you worked in?