Senior Quality Engineer

Emerson; Nilai; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading manufacturing company in Nilai, Malaysia is looking for a Quality Assurance Engineer who will manage investigations of customer complaints and ensure compliance with industry standards. The ideal candidate should have a degree in Mechanical Engineering, at least 5 years of experience in manufacturing, and familiarity with ISO quality management systems. The role offers a commitment to employee wellbeing and flexible work arrangements.

Benefits

Competitive medical insurance

Flexible time off

Employee Assistance Program

Qualifications

• Must have a minimum of 5 years working experience in manufacturing operations.
• Certified as QMS internal or Lead auditor.
• Familiar with ISO9001 and quality control techniques.

Responsibilities

• Coordinate investigation on customer complaints.
• Manage FQA function including inspection plans.
• Ensure all testing procedures comply with relevant industry standards.

Skills

ASME Standard

ASTM Standard

ISO Quality Management System

Leadership Skills

Problem Solving

Education

Degree in Mechanical Engineering or related field

Tools

Oracle system

Microsoft Office

Job description

In This Role, Your Responsibilities Will Be:

CSN:- .

• Coordinate and guide staff for robust investigation on any customer complaint or feedback
• Feedback customer complaint to relevant internal party for awareness upon any SR receive and monthly update the SR status during Quality Councils
• Final verify the corrective / preventive actions to ensure its efficiency
• Liaise with Internal party, CSN and LBP on investigation final outcome

FQA :-

• Manage and support FQA function including inspection plan and documentation
• Liaise with 3rd party or LBP on any raise query on valve assembly quality
• Drive continue improvement through DCRS analysis on relevant operation process
• Plan and manage the activity, including scheduling, prioritization, and budget management

NDT:-

• Ensure all testing procedures comply with relevant industry standards, codes, and regulations (e.g., ASME, ASTM, ISO).
• Stay updated on changes in standards and implement them in testing protocols.
• Work closely with other engineers, quality assurance teams, and production staff to ensure that testing is coordinated into the production process.
• Provide technical support and mentorship to other team members and collaborators

QC System:-

• Provide guidance to other team members and stakeholders to ensure efficient operation completion
• Plan and lead the activity, including scheduling, prioritisation, and budget management.

Audit:-

• Support internal and external audits program as per assign schedule

Others:-

• Other duties which may be assigned by the manager from time to time.
• Making continuous improvements support on SGIA, Cost Saving and AI project relate to job process or cross function process.
• Support plant safety improvement activity
• Initiates actions to prevent occurrence of non-conformance, and verify effectiveness of corrective actions
  

Who You Are:

• You take action quickly and critically in constantly fast paced and unexpected situations. You consistently achieve results and completes responsibilities even under tough circumstances. You are an active learner who uses both success and failure as learning opportunities.
  

For This Role, You Will Need:

• Well-versed with the ASME, ASTM, ANSI, NACE and ISO code of standard
• Familiar with ISO Quality Management System, PED
• Certified as QMS internal or Lead auditors
• Oracle system, OASIS, QA Web Application
• Microsoft Office
  

Preferred Qualifications That Set You Apart:

• Degree in Mechanical Engineering or any/Diploma in Engineering related field
• Knowledge in quality system (ISO9001), and quality control techniques.
• Minimum 5 years working experience in manufacturing operations.
• Has the ability to analyze and develop solutions.
• Have effective leadership, communication and interpersonal skills.
• Analytical, critical thinking, problem-solving skills, and ability to work under deadline.
  

Our Culture & Commitment to You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.