Senior Quality Control and Assurance Executive

BERJAYA CKE ENTERPRISE SDN. BHD.; Nilai; On-site; MYR 70,000 - 90,000; Full time

Job summary

A leading manufacturer in commercial kitchen equipment is seeking a Senior Quality Control and Assurance Executive to maintain high-quality standards in manufacturing. This full-time role involves conducting inspections, supporting the Quality Management System, and ensuring compliance with Malaysian manufacturing standards. The ideal candidate has a Bachelor's degree in a relevant field and 3–5 years of QC/QA experience. Strong analytical and communication skills are essential.

Qualifications

• 3–5 years of QC/QA experience, preferably in Manufacturing.
• Knowledge of ISO 9001 and QMS Processes is a must.
• Familiarity with Quality Tools like 5 Whys, Fishbone Diagram.

Responsibilities

• Conduct inspections based on approved quality standards.
• Identify and report non-conformities; support corrective actions.
• Assist in developing and maintaining the Quality Management System.

Skills

Analytical skills

Problem-solving ability

Strong communication skills

Detail-oriented

Team player

Education

Bachelor's in Quality, Manufacturing, Mechanical/Electrical Engineering

Tools

MS Office

Minitab

Job description

Senior Quality Control and Assurance Executive

As a Senior Quality Control and Assurance Executive at BERJAYA CKE GROUP, you will play a crucial role in ensuring the highest standards of quality and compliance across our manufacturing operations in Nilai, Negeri Sembilan. This full‑time position is integral to upholding our commitment to excellence and customer satisfaction.

What you’ll be doing:

Quality Control (QC)

Routine defects identification, highlighting, and monitoring of QM Inspectors, for both in‑house products and trading products.

Perform incoming, in‑process, and final product inspections based on approved quality standards.

Conduct dimensional checks, visual inspections, sampling, and functional testing.

Identify and report non‑conformities; support root cause analysis and corrective actions.

Ensure production output meets product specifications and manufacturing requirements.

Maintain and verify calibration of inspection and measuring tools.

Quality Assurance (QA)

Attending, assisting, investigating, and composing Customer Complaint Reports.

Liaise with customers and suppliers on quality‑related issues when required.

Assist in developing, implementing, and maintaining the Quality Management System (QMS).

Prepare and update SOPs, work instructions, inspection checklists, and QA documentation. To prepare, arrange, conduct, compose, amend, and submission of (but not limited to) Procedures, Work Instructions & Guidelines.

Support internal and external audits (ISO 9001 or other standards).

Maintain NCR, CAR, PAR, and quality documentation in an organized manner.

Participate in quality improvement projects (5S, Kaizen, Lean, Six Sigma).

Monitor quality trends and recommend preventive measures.

Work closely with Production and R&D Teams to resolve quality issues.

Regulatory & Safety Compliance

Ensure all quality processes follow Malaysian manufacturing standards and company policies.

Promote safe inspection and testing practices within the factory environment.

What we’re looking for:

Education & Experience

Bachelor’s in Quality, Manufacturing, Mechanical/ Electrical Engineering, or a related field.

3–5 years of QC/QA experience, preferably in the Manufacturing industries. Experience in the commercial kitchen equipment industry is an added advantage.

Knowledge of ISO 9001 and QMS Processes is a must.

Strong understanding of inspection methods, testing tools, and measurement equipment.

Familiarity with Quality Tools (5 Whys, Fishbone Diagram, FMEA, SPC, Control Charts).

Good analytical and problem‑solving ability.

Strong communication and report‑writing skills.

Proficient in MS Office; experience with QC/QA software (Minitab, Paint, etc.).

Soft Skills

Detail‑oriented and highly disciplined.

Resourcefulness in ensuring works flow smoothly.

Able to work independently with minimal supervision.

Team player with good time management.

About us

BERJAYA CKE GROUP has been a leading manufacturer of commercial kitchen equipment in Malaysia for over 45 years. With a strong focus on quality, efficiency, and innovation, we are committed to delivering exceptional service to our clients and creating a dynamic, collaborative work environment for our employees. Join us as we continue to grow and shape the future of our industry.

If you are a dedicated, detail‑oriented quality professional who thrives in a fast‑paced environment, we encourage you to apply for this exciting opportunity. Click the "Apply now" button to submit your application.