Senior PM: ServiceNow ITSM Transformation (Hybrid)

DHL Asia Pacific Shared Services Sdn Bhd; Cyberjaya; Hybrid; MYR 120,000 - 160,000; Full time

Job summary

A leading logistics and supply chain company is looking for a Senior Project Manager to lead transformation projects in IT Service Management. The ideal candidate has over 8 years of IT project management experience, excellent communication skills, and expertise in ServiceNow. Responsibilities include managing project delivery, stakeholder communication, and ensuring user satisfaction. This role offers hybrid work arrangements and comprehensive medical coverage, making it an attractive opportunity for experienced project managers.

Benefits

Hybrid work arrangements

Unlimited outpatient medical coverage

Flexi benefit plan

Choose any public holiday off

Modern offices with free parking

Qualifications

• 8+ years in IT project management with experience in managing complex IT projects.
• Excellent English communication skills for effective stakeholder engagement.
• Proficiency in managing high-performing multicultural teams.

Responsibilities

• Lead large-scale transformation projects in IT Service Management.
• Develop and execute detailed project plans, timelines, and budgets.
• Communicate project status, risks, and issues effectively to stakeholders.

Skills

IT project management

Communication skills

Problem-solving

Agile methodologies

Customer relationship skills

Education

Degree in Computer Science, Information Technology, or related field

Tools

ServiceNow

Job description

A leading logistics and supply chain company is looking for a Senior Project Manager to lead transformation projects in IT Service Management. The ideal candidate has over 8 years of IT project management experience, excellent communication skills, and expertise in ServiceNow. Responsibilities include managing project delivery, stakeholder communication, and ensuring user satisfaction. This role offers hybrid work arrangements and comprehensive medical coverage, making it an attractive opportunity for experienced project managers.