Senior or Sales Associate - TRX - Full time

Private Advertiser; Sepang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A retail company in Malaysia seeks a Senior or Sales Associate to elevate the customer experience by providing assistance, promoting products, and ensuring efficient operations. Ideal candidates will have strong communication skills, a friendly demeanor, and the flexibility to work varied shifts. The role offers a competitive salary, incentives, and diverse team environment.

Benefits

Competitive salary with incentives

Training and support

Diverse team environment

Annual leave

Qualifications

• Minimum SPM or Diploma in Retail, Business, or related field preferred.
• Previous retail or sales experience is beneficial.
• Strong ability to interact effectively with diverse customers.
• Positive, outgoing personality with a passion for helping customers.
• Ability to work varying shifts, including weekends and public holidays.
• Basic computer skills and familiarity with POS systems.

Responsibilities

• Greet and assist customers with a friendly, professional approach.
• Provide knowledgeable recommendations to help customers.
• Actively engage with customers and promote products.
• Accurately process sales using the store's POS system.
• Maintain a clean and visually appealing store environment.
• Monitor stock levels and restock shelves as needed.
• Handle inquiries, returns, and complaints professionally.
• Collaborate with colleagues for seamless store operations.

Skills

Customer service

Sales experience

Communication skills

Problem solving

Flexibility

Tech-savvy

Education

SPM or Diploma in Retail or Business

Job description

Senior or Sales Associate - TRX - Full time

Customer service champion: Greet and assist customers with a friendly, professional approach, ensuring a positive shopping experience for all.

Product expert: Provide knowledgeable recommendations and information to help customers find the perfect products for their needs.

Sales driver: Actively engage with customers and promote products to meet and exceed individual and store sales targets.

Transaction specialist: Accurately process sales using the store's POS system, ensuring smooth and efficient customer transactions.

Store presentation guru: Maintain a clean, organized, and visually appealing store environment to enhance the shopping experience.

Inventory manager: Monitor stock levels and restock shelves to ensure product availability for customers.

Problem solver: Handle customer inquiries, returns, and complaints with professionalism and a solution-oriented mindset.

Team player: Collaborate with colleagues to ensure seamless store operations and a positive work environment.

Who are they looking for?

Educational background: Minimum SPM or Diploma in Retail, Business, or a related field preferred, but not mandatory.

Experience: Previous retail or sales experience is beneficial, but enthusiasm and a willingness to learn are equally valued.

Communication skills: Strong ability to interact effectively with customers and team members from diverse backgrounds.

Customer-first attitude: Positive, outgoing personality with a genuine passion for helping customers.

Flexibility: Ability to work varying shifts, including weekends and public holidays, to meet store needs.

Tech-savvy: Basic computer skills and familiarity with POS systems to ensure efficient operations.

Adaptability: Thrive in a fast-paced retail environment and embrace new challenges with enthusiasm.

Problem-solving prowess: Strong ability to think on your feet and resolve issues effectively.

Language needs: Malay, Mandarin and English.

Location: Able to work and travel to TRX KL.

Why you should consider this opportunity?

Our client offers an attractive remuneration package and other benefits, such as:

Competitive salary with incentives

Training and support

Diverse team environment

Annual leave

How to apply

Ready to join this role? Click Apply now to submit your resume and share your availability and expected salary with us!

We value diversity and encourage applications from candidates of all backgrounds, regardless of age, gender, ethnicity, or personal circumstances.

All information received will be kept strictly confidential and will be used only for employment-related purposes.

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Your application will include the following questions:

• Do you have experience in a sales role?
• Which of the following types of qualifications do you have?
• Which of the following statements best describes your right to work in Malaysia?
• How many years' experience do you have as a Retail Sales Associate?
• What's your expected monthly basic salary?
• Do you have customer service experience?
• How much notice are you required to give your current employer?
• How would you rate your Mandarin language skills?

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