Senior Operations Specialist: Onboarding & Compliance Lead

Gretech Consulting Management Sdn. Bhd.; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading fintech company in Kuala Lumpur is seeking an Operations Specialist (Senior/Team Lead) to oversee the client lifecycle from onboarding to transactions. The position requires strong analytical skills, proficiency in English and Chinese, and a background in operations within finance. The ideal candidate is detail-oriented and comfortable working under pressure, with flexibility to work shifts. Competitive salary and growth opportunities offered.

Qualifications

• 1-3 years of experience in operations, payments or onboarding.
• Good understanding of financial products and trading platforms.
• Excellent English and Chinese communication skills.

Responsibilities

• Manage client onboarding and account setup.
• Process deposits, withdrawals, and internal transfers.
• Perform client verification and KYC checks.
• Collaborate with cross-functional teams to resolve issues.

Skills

Detail-oriented

Analytical skills

Strong communication

Team player

Proficient in Microsoft Office

Education

Bachelor’s degree in Business, Finance, Economics or related field

Tools

CRM systems

KYC systems

Payment systems

Job description

A leading fintech company in Kuala Lumpur is seeking an Operations Specialist (Senior/Team Lead) to oversee the client lifecycle from onboarding to transactions. The position requires strong analytical skills, proficiency in English and Chinese, and a background in operations within finance. The ideal candidate is detail-oriented and comfortable working under pressure, with flexibility to work shifts. Competitive salary and growth opportunities offered.