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A leading solar energy company in Johor is seeking a Senior Operations & Maintenance Engineer to oversee rooftop solar maintenance activities. The ideal candidate will have a Bachelor's degree in Electrical Engineering and 3 years of relevant experience. Responsibilities include coordinating maintenance plans, leading technical projects, and ensuring compliance with safety standards. This position offers a dynamic environment with opportunities for professional growth.
Oversee and ensure effective execution of rooftop solar maintenance activities (planned and unplanned) in line with contractual scope of work, service level agreements (SLA), and compliance to SOPs.
Coordinate annual and monthly maintenance planning, aligning manpower, site access, and third-party support schedules.
Provide on-site technical leadership in fault diagnosis and troubleshooting. Guide resolution based on root cause rather than symptoms.
Coordinate with Customer Service and internal teams to ensure accurate and timely communication of maintenance outcomes for effective client reporting and service continuity.
Review and verify site reports, inspection checklists, photos, and test records submitted by Technicians and Engineers. Ensure proper documentation for internal reference and client reporting.
Prepare high-level technical reports for various needs including client requests, compliance, analysis, claims, etc.
Oversee inventory planning and availability of spare parts, tools, and equipment required for ongoing operations; ensure stock readiness to minimize service disruptions and support operational continuity.
Ensure proper tracking, escalation, and closure of service tickets within defined SLA timelines, including continuous review of open items and coordination with relevant parties to resolve delays.
Plan, lead, and supervise execution of special technical projects (e.g., solar PV dismantling and reinstallation, equipment upgrades, relocations) in coordination with clients, contractors, and internal teams, ensuring scope clarity, schedule adherence, and risk control.
Ensure compliance with Quality, Safety, Health, and Environmental (QSHE) standards in accordance with ISO 9001:2015, ISO 14001:2015, ISO 45001:2018, and regulatory best practices.
Mentor and coach Engineer and Technician to improve technical competencies, task ownership, and work quality. Lead by example in field behaviour and problem-solving approach.
Assist in onboarding new field staff, delivering training on safety, standard tasks, and use of checklists or mobile apps. Support cross-division technical sharing if required.
Identify recurring issues or workflow inefficiencies. Recommend updates to checklists, SOPs, or job plans based on field feedback and lessons learned.
Provide technical input and documentation support for equipment failure investigations, including photo records, test results, and historical data.
Participate in high-priority maintenance or rectification works across other divisions/regions upon assignment by HOD.
Maintain professional relationships with clients, address operational concerns, and follow up on technical issues with support from the Customer Service and Commercial teams.
Act as the regional technical focal point for assigned accounts, building trust through consistent performance and communication.
Support technical risk reviews and provide site inputs during pre-project assessments or inter-departmental coordination meetings.
Solarvest Energy is the nation’s fast growing turnkey Solar PV solution provider. We specialize in helping homes & businesses lower their electricity bill by using solar energy. With our extensive portfolio from small-medium, listed and global companies, from rooftop solar system to building colossal solar farms, we focus on delivering long‑term durability and high‑performance solar systems.
Our services and expertise range from Project Development, IPP Licence & Power Purchase Agreement, Project Finance & Investment, Project Design & Engineering, Project Construction, Project Commissioning to Operations & Maintenance. With more than 100 solar energy advocates working for the company, our top engineers and project developers are SEDA Malaysia GCPV certified solar energy experts.
We are onward in developing extensive industrial rooftop solar and solar IPP power plant, improving solar PV technology that is sustainable and environmentally friendly for a clean‑energy driven future.