Senior Operations & Maintenance Engineer

Solarvest; Seberang Perai; On-site; MYR 78,000 - 123,000; Full time

Job summary

Solarvest is seeking an experienced operations professional to oversee rooftop solar maintenance in Penang. You will lead fault diagnosis, coordinate maintenance plans, and ensure timely, compliant service delivery with internal teams and clients.

Responsibilities include reviewing site records, preparing technical reports, managing parts inventory, and driving safety standards across projects. CIDB Green Card and height certification are required.

Qualifications

• Requires a Bachelor’s degree in Electrical Engineering or equivalent.
• Minimum of 3 years in project management, construction, or operations & maintenance of rooftop solar PV.
• Valid CIDB Green Card and Working at Height certification is required.
• Solid understanding of rooftop solar PV systems, design, components and safety.
• Ability to prepare maintenance schedules and lead field teams.

Responsibilities

• Oversee rooftop solar maintenance activities per contract, SLA and SOPs.
• Coordinate annual and monthly maintenance planning with manpower and third parties.
• Provide on-site technical leadership for fault diagnosis and root-cause analysis.
• Coordinate communication of maintenance outcomes for client reporting.
• Review site reports, checklists, photos, and test records for accuracy.
• Prepare high-level technical reports for client requests and compliance.
• Oversee inventory planning and spare parts availability to minimize disruptions.
• Track service tickets, escalate delays, and ensure closure within SLA.
• Plan and supervise special technical projects with clients and teams.
• Ensure compliance with QSHE standards (ISO 9001/14001/45001) and safety norms.

Skills

Project management

Leadership

Troubleshooting

Technical reporting

Education

Bachelor’s degree in Electrical Engineering

CIDB Green Card & Working at Height

Tools

QSHE standards

Site safety procedures

Job description

Operational Core Responsibilities

1. Oversee and ensure effective execution of rooftop solar maintenance activities (planned and unplanned) in line with contractual scope of work, service level agreements (SLA), and compliance to SOPs.

2.Coordinate annual and monthly maintenance planning, aligning manpower, site access, and third-party support schedules.

1. Provide on-site technical leadership in fault diagnosis and troubleshooting. Guide resolution based on root cause rather than symptoms.

2. Coordinate with Customer Service and internal teams to ensure accurate and timely communication of maintenance outcomes for effective client reporting and service continuity.

3. Review and verify site reports, inspection checklists, photos, and test records submitted by Technicians and Engineers. Ensure proper documentation for internal reference and client reporting.

4. Prepare high-level technical reports for various needs including client requests, compliance, analysis, claims, etc.

7.Oversee inventory planning and availability of spare parts, tools, and equipment required for ongoing operations; ensure stock readiness to minimize service disruptions and support operational continuity.

1. Ensure proper tracking, escalation, and closure of service tickets within defined SLA timelines, including continuous review of open items and coordination with relevant parties to resolve delays.

2. Plan, lead, and supervise execution of special technical projects (e.g., solar PV dismantling and reinstallation, equipment upgrades, relocations) in coordination with clients, contractors, and internal teams, ensuring scope clarity, schedule adherence, and risk control.

3. Ensure compliance with Quality, Safety, Health, and Environmental (QSHE) standards in accordance with ISO 9001:2015, ISO 14001:2015, ISO 45001:2018, and regulatory best practices.

Department Support Roles

1. Mentor and coach Engineer and Technician to improve technical competencies, task ownership, and work quality. Lead by example in field behaviour and problem-solving approach.

2. Assist in onboarding new field staff, delivering training on safety, standard tasks, and use of checklists or mobile apps. Support cross-division technical sharing if required.

3. Identify recurring issues or workflow inefficiencies. Recommend updates to checklists, SOPs, or job plans based on field feedback and lessons learned.

4.Provide technical input and documentation support for equipment failure investigations, including photo records, test results, and historical data.

1. Participate in high-priority maintenance or rectification works across other divisions/regions upon assignment by HOD.

2. Maintain professional relationships with clients, address operational concerns, and follow up on technical issues with support from the Customer Service and Commercial teams.

3. Act as the regional technical focal point for assigned accounts, building trust through consistent performance and communication.

4. Support technical risk reviews and provide site inputs during pre-project assessments or inter-departmental coordination meetings.

• Bachelor’s degree in Electrical Engineering or equivalent from a recognized institution.
• Possess 3 years of experience in project management, construction, or operations & maintenance of rooftop solar PV system.
• Possess valid CIDB Green Card and Working at Height certification.
• Advance understanding of rooftop solar PV systems, including design, components, troubleshooting, and compliance with performance and safety standards.
• Good understanding in Job Method Statement, HIRARC preparation for high risk working environment.
• Ability to prepare preventive and corrective maintenance schedules, oversee field service teams, and ensure timely, quality execution aligned with SLAs.
• Clear written and verbal communication skills to coordinate with internal stakeholders and document maintenance results through accurate technical reports.
• Strong interpersonal and communication skills for mentoring, client engagement, and inter-departmental collaboration.
• Proven capability to lead and guide technicians and assistant engineers in daily operations, training, and field discipline.
• Demonstrates high accountability, professionalism, and readiness to take initiative under limited supervision.
• Ability to evaluate issues on-site and make appropriate technical and operational decisions with sound judgement and proper escalation when required.
• Familiarity with ISO 9001:2015, ISO 14001:2015, ISO 45001:2018, and adherence to regulatory and internal safety standards.
• Commitment to following SOPs, maintenance operating standards (MOS), and company procedures consistently.